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Payless Car Rental

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37 complaints

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Payless Car Rental is a privately run company. It is a part of the Avalon Global Group of companies. Payless Car Rental was started in 1971 as a small hometown operation in Spokane, Washington. At the present time, the company is headquartered in St Petersburg, Florida. Today, Payless Car Rental cooperates with Network Car and Truck Rental. Together with its partner this leading international company operates more than 180 national and international locations.

In addition to low rates Payless Car Rental offers its customers online coupons and specials. Specific vehicle model, make, class, and availability may vary by location.
Please try to contact Payless Car Rental Customer Service directly prior to posting any complaints on this site.

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Payless Car Rental Complaints & Reviews

Payless Car Rental Reviews

Deanmeek
San Diego Payless Car Rental over charge scam
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Buyer beware! Rental car companies make a lot of their money from selling upgrades and options coverages. There is nothing wrong with that. What is wrong is them "slipping in" e...

#315161
Apr 27, 2012
79

Customer...
Do Not rent form Payless Car Rental Company
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I rented a car from Payless Car Rental in Albuquerque, NM. A rock chipped the windshield and gave a tiny mar in the windshiels right behind the review mirror. I was honest with the...

#314920
Apr 26, 2012
57

Dallas j...
Payless Car Rental - Charged me for insurance($19.99/day)when I made it clear I did'nt want it.
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Atlanta airport, rented the car for a week. Told the woman at the counter no way did I want the collision insurance. They have you sign the contract, "just initial these on the lef...

#314105
Apr 23, 2012
67

Gmbuvz
Ripped by Payless Car Rental and hanged up on by incompetent customer service reps!!!!!!!!
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Payless Car Rental overcharged me for a car I had rented for a day! The car was old and had dents too and was certainly one of the worst cars I have ever rented. I asked for my bil...

#311026
Apr 09, 2012
118

Chowenho...
Payless Car Rental - Payless -- avoid; no bargain
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

. The business model on which Payless operates became clear when we approached the desk: 1. Keep the already-exhausted customer waiting. After a long flight, wait for...

#310583
Apr 07, 2012
136

Anonymous
Payless Car Rental - Payless Rental Car at Burlingame Ca.
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

This people are good scam artist specially on there insurance, refuse for the insurance and still found out they bill me for it!!!! The manager is no help and try to put the blame ...

#307784
Mar 26, 2012
143

Bacook
Another Payless Car Rental customer ripped off!
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I had to listen to the agent in Denver try to con me into an upgrade but refused and said I wasn't interested in any upgrades or anything else they had to offer. Soooo when he hand...

#303256
Mar 08, 2012
225

Bryanlynch
Payless Car Rental Orlando are crooks
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I rented a small economy car for 100 for a week, at checkout at payless car rental the guy said he upgraded me free. When i went to the parking lot i had a mini van which i didnt ...

#299415
Feb 22, 2012
308

Anonymous
Payless Car Rental - Payless Gouged Me for Repairs
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I rented a minivan from Payless which died on me after a few days. I had to have another vehicle delivered and the minivan towed. Now they are saying the damage was my fault beca...

#299146
Feb 22, 2012
216

Bristol
Payless Car Rental - Orlando branch
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I was forced to buy the insurance which raised my bill by more than $100.00 if you do not get the insurance they will put a $350.00 hold on your credit card. The car I reserved wa...

#296738
Feb 13, 2012
226

Anonymous
Payless Car Rental - Payless and the State of PA Takes Advantage of Out of State Visitors
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I am not used to toll booths. We don't have then in Idaho. Payless charged me $106 for a $1.45 violation. PA never gave me a chance to pay the fee and Payless charged me an e...

#292473
Jan 27, 2012
237

Babywood...
Payless Car Rental - Charged 85.00 407 charges 56.00 of it service charge
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Listen closely, I rented from Payless a few months ago and had a terrible experience from waiting at the airport pick-up location for close to 1 hour then too many people waiting t...

#289668
Jan 17, 2012
283

Anonymous
Payless Car Rental - San juan
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

We rented a car form Payless in San juan, first of all car was not in a very good condition. When we returned the car, the guy from payless came to check the car and he went right ...

#288502
Jan 12, 2012
356

Anonymous
STAY CLEAR OF Payless Car Rental unless you like to be SCAMMED and lied to
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Tried to charge me a total of $757.84 for one week rental on a piece of junk that they told me would be $23 and change a day. My math calculates that even rounding up and some pl...

#285154
Dec 30, 2011
313

Bryang
Payless Car Rental - Payless at Las Vegas airport charged me for insurance that I had refused
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I rented a van from Payless and told the agent Vince that I did not want any of their insurance options as I had my own coverage. I initialled and signed all the areas he indicated...

#279685
Dec 06, 2011
376

Igorskiy
Payless Car Rental - Rayless Car Rental Customer ripoff
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

July 10, 2011 on the way to Maple from Toronto international airport I had to enter a toll road. There was no way to avoid it even I had a GPS with "avoid Toll Road" option on.

#266099
Oct 05, 2011
338

DRGINGRICH
Payless Car Rental - Payless tried to gouge me
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I had a reservation with Payless at PHX airport for a mid-size SUV. The SUV was not ready when I tried to pick it up and they offered me a 4 wheel drive at $400 more which I turned...

#265828
Oct 03, 2011
229

Lizziee213
Payless Car Rental Phoenix arizona
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Never again. In pre-planning for a trip, I researched all the car rentals online. PAYLESS quoted the lowest price of $112 including all taxes and fees. When I got there with my con...

#250084
Jul 20, 2011
610

Anonymous
Payless Car Rental company
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Avoid Payless car rental company in Orlando. Reserach "Payless car rental company complaints and problems" on the internet and see how many issues come up. I found my experience ...

#249404
Jul 16, 2011
506

JTK
Payless Car Rental - DO NOT rent from Payless Toronto Airport
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I recently reserved a car from the Payless Rental Car company, located off-site from Pearson International Airport in Toronto, Ontario, Canada. First, they are not...

#249160
Jul 15, 2011
618

Jegarner
Payless Car Rental s put a hold on my card but I didn't rent
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

We went online to book a car for our use in Las Vegas this week. The online tool estimated $230.89 for the week. When we went to pick up the car, the contract they wanted me to sig...

#247896
Jul 09, 2011
466

Hahahososo
Payless Car Rental - Horrible
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Horrible! Tried tricking me into over paying for a vehicle with numerous hidden fees. when asked about said fees the 2 guys at the counter both gave different answers. almost as if...

#243353
Jun 15, 2011
607

Anonymous
Payless Car Rental uses deceptive practices
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Be careful when renting cars with Payless car rental. They use very deceptive practices to trick you into buying "full insurance coverage" for your car rental. I recently booked ...

#239958
May 27, 2011
438

Ladeeanne
Payless Car Rental is a Scam
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Payless car rental is the worst co. I've ever dealt with. I arrived at the SFO airport to supposedly pick up my car, like their ad said, only to find it was not at the airpost,...

#238878
May 21, 2011
581

Globalpr...
Payless Car Rental - Payless Rentals forces you to buy expensive insurance
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I rented a car from Payless Car Rentals at the Orland Florida airport. The desk agent, Shaw, told me I had to buy a insurance basic package at $16 per day or a premium insurance pa...

#219728
Feb 03, 2011
987

Sarker
Payless Car Rental - Toronto Payless Cheats!
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I was travelling from JAPAN. I reserved an intermediate car through Automatit Travel(50981476) and the charge was said 136 $ for 4days. But while I arrived Payless off-site Toronto...

#207675
Nov 17, 2010
936

Anonymous
Payless Car Rental - Payless rips you off
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

We rented a car from Payless Auto Rental at Pearson Toronto Airport in Mississauga, ON, and sincerely wish we hadn't. Similar to what was written before, we were told upfront w...

#190062
Jul 18, 2010
671

Screwu110
Payless Car Rental , Orlando FL rents filthy, damaged cars & charges next renter for it!
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

Payless Car rental is such a ripoff! The one in Orlando, FL is the branch we had our nightmare with. We were given the wrong car two times, then after waiting almost an hour, the o...

#178975
Apr 19, 2010
1727

Anonymous
Payless Car Rental
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

I tried to contact payless car rental cusomer service they failed to respond i rented a car form payless the tires were bad when i tried to return they said they didnt have a...

#173503
Mar 04, 2010
484

Anonymous
Payless Car Rental Complaint
5.0 2350 N 34th Street North St. PetersburgFL 33713 1-800-PAYLESS (729-5377) http://www.paylesscar.com/customercare.asp

This is what I received in my email upon complaining to Payless Car Rental San Juan PR. This was emailed to me without the manager ever contacting me regarding the matter. Very Unp...

#126570
Jul 07, 2008
392
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Renting a vehicle is another chance to get on wheels. If a person can afford to buy a car, needs a vehicle for one-time trip, comes to the country and needs an auto, he applies to rental companies. As a rule such places hold an ample stock of cars of different models, makes, thus varying in price. 90% of renting companies advertise their services online so that a customer gets acquainted with the vehicle range, chooses a car, comes and gets it. Various companies have different taxes, surcharges and other fees a customer is expected to pay. Some extras, such as permission for additional drivers to use the car, may also be included into the cost or can be charged separately. Price policies may also foresee certain discounts and special offers, e.g. weekend discounts or special weekly rates. Companies also may also place restriction on where you can take the car: locally only or interstate. These are only general ideas on car renting, and each dealer imposes his own rules.

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