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April 18, 2017 ... rented a car for Las Vegas on 4-18-17 at 8am. Agent with Avis said they are same as Payless. My reservation thru Southwest Airline Partners was for 5 days @$77. I was told I couldn't get the rental unless I got liability insurance though I had proof...
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1.0
#1052198
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Payless Car Rental - Mark ALL dings/dents/cracks no matter the size!
Payless Car Rental - Mark ALL dings/dents/cracks no matter the size!
I picked this place since I due to the hours they said they were open and for the fact I didn't have to actually go into the airport to pick the vehicle up. NOT WORTH IT. After being dropped off at my pickup time, it took 45 minutes to check out. I go with Israel to...
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Anonymous
Anonymous

What part of your responsible is escaping you? The vehicle was in your possession at the time. It was during your use of said vehicle that the new damages occurred. It is just...

1.7
I didn't like
  • Refusing to mark pointed out damage
  • Rude employees
  • Wait time
#1047351
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I tried to pick up the car at 2:06 vs. 3 pm. I was told l'd have to upgrade to a more expensive vehicle because i was early. I came back at 2:30 and the compact was available for $48 more for the extra hour. I came back at 2:45 and i was still too early. They let the...
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1.2
#1045513
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Payless Car Rental Car Rental Review

Payless Car Rental
#1052222
they have been doing this in dallas love field for years putting extra charges on customers contracts so they can get extra money rhen tell the employees they cant take charge off which is a lie i have so much to say about this piece of *** company
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Payless Car Rental Car Rental Review

Payless Car Rental
#1010686
1.0
Our filthy arrived 40 minutes early- we were told we could leave and come back 40 minutes later because we prepaid for. 1030 pick up OR get another car for 5.00 a day more - such a scam job
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Short Review for January 12, 2017, Other

Payless Car Rental
#989741
1.9
It still has not been resolved
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Payless Car Rental Car Rental Review

Payless Car Rental
#989392
1.3
Rented from them. Moved without telling me when returning the rental. Charged 2.5 times the rate when reserved. Left me haning at Orlando airport when they were off airport when I rented the vehicle. Got stuck with a $120 taxi because Uber driver would not come to airport.
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I booked a Payless car rental online through Rentalcar.com (confirmation #04270338US2) for the week of April 14-21 with pick up at McCarran International Airport in Las Vegas for our vacation. The quoted total was $138.32 including fees and taxes. We wanted to go with...
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1.0
I liked
  • None
I didn't like
  • Price gouge
#1039768
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Terrible customer service when picking up the vehicle in Phoenix.They had vehicles available for two out of the thirty people waiting(most of these were prebooked)! I've never seen such a large group of frustrated and angry travelers! Worst of all,I was eventually...
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1.0
I liked
  • Original rate
I didn't like
  • Fraudulent charges
#1037017
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On a recent vacation we were subjected to Payless car rentals' business practices. We had made rental arrangements 2 months in advance, thinking all was well. Upon our arrival at our destination, we got in line at the counter, only to hear the same story over and...
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1.0
#1035427
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Be warned. Don't rent a car from Payless at Toronto Airport. They are crooks. The car they rented me was not clean. The service is terrible; getting from the airport to the location is a nightmare, and some (not all) of the agents are insolent and dishonest. They will...
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1.1
#1034932
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Got a quote for 9 days rental for a mid size SUV from Payless in Denver for $312.00. When we got to the office the agent suggested that we upgrade from a front wheel to an all wheel drive which he said was about $80.00 plus tax for the 9 days, which we agreed to....
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Anonymous
Anonymous

"ABSOLUTELY A BAIT AND SWITCH TACTIC"GTFOH... You said you didn't bother to read what you were getting into. It's your fault for accepting something you didn't understand. "th...

2.5
#1028064
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My wife and daughter-in law rented a car from Payless at the Myrtle Beach Airport. It was in both of their name and they used both of their car insurance policies to cove any damages. We did scrape the car and incurred $1,000 in damages. My insurance company tried for...
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#1027646
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I recently rented a car at the Denver airport from Payless. The price quoted online was $171. 87. We declined all extras when offered and the girl got an attitude. We initialed declining these services but when I looked at the amount charged it was $224.63. I...
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1.6
I didn't like
  • Rude and charges for services declined
#1025274
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