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Many things happened to me over the years and I did not know about the existence of your website. Now I do - and so what? People keep complaining because nothing is ever done. The government want it this way. For example, one of *** artists in rental car industry...
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#1070145
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Waited in line almost 20 minutes when all the other rental companies had more than one employee I totally to clear I wanted no car insurance as my car insurance and bank card covered liability insurance I was asked to initial and 8 to 10 different places and found out...
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#1069815
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I leased a car. Had a flat tire, no spare. Called the company they could send a tow truck to pick me and the car in 90 min and take me to the airport 30 min away to get a new car. I would have missed the event i was in town for. They came picked up the car without me...
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Anonymous
Author

I had difficulty updating this complaint. This has been resolved. I wrote the ceo and immediately received a refund. Thanks

1.4
#1064727
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Payless Car Rental - Will NEVER RENT FROM PAYLESS. OVERCHARGE

Payless Car Rental
#1072891
1.2
Popr customer service. FRAUD. Dont waist your time or money wigh this company. Worst experience for car rental. Class action suit needs to happen to protect consumer
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Payless Car Rental - I worked there

Payless Car Rental
#1052222
they have been doing this in dallas love field for years putting extra charges on customers contracts so they can get extra money rhen tell the employees they cant take charge off which is a lie i have so much to say about this piece of *** company
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Payless Car Rental Car Rental Review

Payless Car Rental
#1010686
1.0
Our filthy arrived 40 minutes early- we were told we could leave and come back 40 minutes later because we prepaid for. 1030 pick up OR get another car for 5.00 a day more - such a scam job
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Short Review on January 12, 2017

Payless Car Rental
#989741
1.9
It still has not been resolved
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April 18, 2017 ... rented a car for Las Vegas on 4-18-17 at 8am. Agent with Avis said they are same as Payless. My reservation thru Southwest Airline Partners was for 5 days @$77. I was told I couldn't get the rental unless I got liability insurance though I had proof...
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1.0
#1052198
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Payless Car Rental - Mark ALL dings/dents/cracks no matter the size!
Payless Car Rental - Mark ALL dings/dents/cracks no matter the size!
I picked this place since I due to the hours they said they were open and for the fact I didn't have to actually go into the airport to pick the vehicle up. NOT WORTH IT. After being dropped off at my pickup time, it took 45 minutes to check out. I go with Israel to...
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Anonymous
Anonymous

What part of your responsible is escaping you? The vehicle was in your possession at the time. It was during your use of said vehicle that the new damages occurred. It is just...

1.7
I didn't like
  • Rude employees
  • Wait time
  • Refusing to mark pointed out damage
#1047351
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I tried to pick up the car at 2:06 vs. 3 pm. I was told l'd have to upgrade to a more expensive vehicle because i was early. I came back at 2:30 and the compact was available for $48 more for the extra hour. I came back at 2:45 and i was still too early. They let the...
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1.2
#1045513
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I booked a Payless car rental online through Rentalcar.com (confirmation #04270338US2) for the week of April 14-21 with pick up at McCarran International Airport in Las Vegas for our vacation. The quoted total was $138.32 including fees and taxes. We wanted to go with...
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1.0
I liked
  • None
I didn't like
  • Price gouge
#1039768
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Terrible customer service when picking up the vehicle in Phoenix.They had vehicles available for two out of the thirty people waiting(most of these were prebooked)! I've never seen such a large group of frustrated and angry travelers! Worst of all,I was eventually...
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1.0
I liked
  • Original rate
I didn't like
  • Fraudulent charges
#1037017
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On a recent vacation we were subjected to Payless car rentals' business practices. We had made rental arrangements 2 months in advance, thinking all was well. Upon our arrival at our destination, we got in line at the counter, only to hear the same story over and...
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1.0
#1035427
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Be warned. Don't rent a car from Payless at Toronto Airport. They are crooks. The car they rented me was not clean. The service is terrible; getting from the airport to the location is a nightmare, and some (not all) of the agents are insolent and dishonest. They will...
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1.1
#1034932
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