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I experienced a poorly managed and handled situation with a young lady Susan and her manager Mary Shea. I arrived around 10:45pm at the return desk in the garage for my 12:45am flight. I get to the counter and express that I won't be using the card on file, I will be...
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2.2
I liked
  • Having a car in vegas
I didn't like
  • Way i was treated by susan and her manager mary shea
#1100800
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In my 35 years of renting cars I have NEVER experienced or worked with a corporation or more inept at helping consumers than Payless Car Rental. I rented a vehicle at Newark Airport for 30 hours, a Ford Focus. When I booked it the charge was $21.99/day. With all of the...
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1.8
#1099246
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I reserved a payless car at the memphis airport for $21.00 a day. I was flying in from san diego with a stopover in dallas on 8/27/17. Because of the weather in dallas flight delays occured and i missed the flight to memphis but AA had me booked on the next flight out....
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1.0
#1094057
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Payless Car Rental - Over charged

Payless Car Rental
#1085137
1.0
Details
I returned my car full tank and 20 minutes early. They charged me for an extra day. Hung up when I expressed my unhappiness. And I to now what 2 days to see if they will refund my money.
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Payless Car Rental - Will NEVER RENT FROM PAYLESS. OVERCHARGE

Payless Car Rental
#1072891
1.2
Details
Popr customer service. FRAUD. Dont waist your time or money wigh this company. Worst experience for car rental. Class action suit needs to happen to protect consumer
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Payless Car Rental - I worked there

Payless Car Rental
#1052222
they have been doing this in dallas love field for years putting extra charges on customers contracts so they can get extra money rhen tell the employees they cant take charge off which is a lie i have so much to say about this piece of *** company
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Payless Car Rental Car Rental Review

Payless Car Rental
#1010686
1.0
Details
Our filthy arrived 40 minutes early- we were told we could leave and come back 40 minutes later because we prepaid for. 1030 pick up OR get another car for 5.00 a day more - such a scam job
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I reserved my rental online through Expedia on July 10, 2017, declining any additional insurance. I had called AMEX prior to the rental and they informed me to use their credit card and decline the damage insurance as they would provide insurance for me. Also, my own...
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1.0
I liked
  • Unethical hidden charges
I didn't like
  • Unethical practices
  • Fraudulent business practices
#1082324
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This company needs to be investigated by the government. Anybody with the right mind would never deal with these kind of people. It is a scam, fraud and rip off. Very deceitful sale techniques and lies. We booked a car for my daughters, we were quoted a price and...
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I didn't like
  • Lies and deception
#1081199
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I try to contact Payless Car rental customer service on several occasions, and no one would take my complaints or return my calls. I was over charge on a rental car, that I pay in advance. I was charge $174.31 over the amount, I paid. I paid $180.91 in advance. When I...
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I didn't like
  • Over charge
#1078670
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Many things happened to me over the years and I did not know about the existence of your website. Now I do - and so what? People keep complaining because nothing is ever done. The government want it this way. For example, one of *** artists in rental car industry...
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#1070145
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Waited in line almost 20 minutes when all the other rental companies had more than one employee I totally to clear I wanted no car insurance as my car insurance and bank card covered liability insurance I was asked to initial and 8 to 10 different places and found out...
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#1069815
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I leased a car. Had a flat tire, no spare. Called the company they could send a tow truck to pick me and the car in 90 min and take me to the airport 30 min away to get a new car. I would have missed the event i was in town for. They came picked up the car without me...
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Anonymous
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I had difficulty updating this complaint. This has been resolved. I wrote the ceo and immediately received a refund. Thanks

1.4
#1064727
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April 18, 2017 ... rented a car for Las Vegas on 4-18-17 at 8am. Agent with Avis said they are same as Payless. My reservation thru Southwest Airline Partners was for 5 days @$77. I was told I couldn't get the rental unless I got liability insurance though I had proof...
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1.0
#1052198
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