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I picked up a car at the Phoenix Sky Harbor rental location at 12:30pm. It was going to be for 3-1/2 days. I made sure the agent understood that we'd be dropping it off just before our flight (5 pm). He gave us the price and, while it was incredibly high for the...
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1.8
#1112285
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I went to Puerto Rico on September 04 2017 and had rented a car on 9/04/2017 that I made a reservation for a Corolla Toyota (black)for 629.81 dollars as I arrived to Payless Car Rental I gave them my reservation information, they decided to rent me a Rio Kia (blue) all...
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1.1
#1110350
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I rented a car at JFK, returned it with full tank, few days later got charget $120 for gas refuel. They said you I would need gas receipts to prove I had a full tank. They don't have any customer service that you can call. Worst company ever. Then a week later charged...
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1.0
I didn't like
  • Bad cars
  • Dishonest company
  • Unethical practices
#1107867
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Payless Car Rental - Over charged

Payless Car Rental
#1085137
1.0
Details
I returned my car full tank and 20 minutes early. They charged me for an extra day. Hung up when I expressed my unhappiness. And I to now what 2 days to see if they will refund my money.
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Payless Car Rental - Will NEVER RENT FROM PAYLESS. OVERCHARGE

Payless Car Rental
#1072891
1.2
Details
Popr customer service. FRAUD. Dont waist your time or money wigh this company. Worst experience for car rental. Class action suit needs to happen to protect consumer
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Payless Car Rental - I worked there

Payless Car Rental
#1052222
they have been doing this in dallas love field for years putting extra charges on customers contracts so they can get extra money rhen tell the employees they cant take charge off which is a lie i have so much to say about this piece of *** company
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Payless Car Rental Car Rental Review

Payless Car Rental
#1010686
1.0
Details
Our filthy arrived 40 minutes early- we were told we could leave and come back 40 minutes later because we prepaid for. 1030 pick up OR get another car for 5.00 a day more - such a scam job
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I experienced a poorly managed and handled situation with a young lady Susan and her manager Mary Shea. I arrived around 10:45pm at the return desk in the garage for my 12:45am flight. I get to the counter and express that I won't be using the card on file, I will be...
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2.2
I liked
  • Having a car in vegas
I didn't like
  • Way i was treated by susan and her manager mary shea
#1100800
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In my 35 years of renting cars I have NEVER experienced or worked with a corporation or more inept at helping consumers than Payless Car Rental. I rented a vehicle at Newark Airport for 30 hours, a Ford Focus. When I booked it the charge was $21.99/day. With all of the...
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1.8
#1099246
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I reserved a payless car at the memphis airport for $21.00 a day. I was flying in from san diego with a stopover in dallas on 8/27/17. Because of the weather in dallas flight delays occured and i missed the flight to memphis but AA had me booked on the next flight out....
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1.0
#1094057
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I reserved my rental online through Expedia on July 10, 2017, declining any additional insurance. I had called AMEX prior to the rental and they informed me to use their credit card and decline the damage insurance as they would provide insurance for me. Also, my own...
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1.0
I liked
  • Unethical hidden charges
I didn't like
  • Fraudulent business practices
  • Unethical practices
#1082324
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This company needs to be investigated by the government. Anybody with the right mind would never deal with these kind of people. It is a scam, fraud and rip off. Very deceitful sale techniques and lies. We booked a car for my daughters, we were quoted a price and...
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I didn't like
  • Lies and deception
#1081199
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I try to contact Payless Car rental customer service on several occasions, and no one would take my complaints or return my calls. I was over charge on a rental car, that I pay in advance. I was charge $174.31 over the amount, I paid. I paid $180.91 in advance. When I...
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I didn't like
  • Over charge
#1078670
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Many things happened to me over the years and I did not know about the existence of your website. Now I do - and so what? People keep complaining because nothing is ever done. The government want it this way. For example, one of *** artists in rental car industry...
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#1070145
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