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Payless Car Rental Car Rental Review from Pittsburgh, Pennsylvania

1.0
Details
May 16 -May 19, 2016. Was not aware that the car rental was not at the airport caused a problem getting 2 handicapped people to their destination. It took approximately 1 hour to pick up car. The fees were higher then quoted. I was given a 800 number to call. The office hours were not pointed out therefore on returning the car, 2 handicapped people were left with no way to the airport at 4:30 in the morning....no shuttle, no cab, no uber, no nothing. I am not at all impressed with Payless. They say you get what you pay for. Next time I need a rent a car, I will PAYMORE to get good service.
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Review
#851578 Review #851578 is a subjective opinion of poster.
Reason of review
Order processing issue

Payless Car Rental Huge Ripoff

1.0
Details
I recently rented a car at Las Vegas Airport. My travel agent quoted me a price of $158. I had my printed copy. When I checked in, the guy told me it would be almost $100 more. When I showed him my quote, he told me that my agent made a mistake but he would correct it. When I took car back, my receipt the guy gave me was $262. I've checked with my travel agent and she is getting no where. They said we added second driver, which we did not do. This company is such a scam. They tried to pressure me into taking the insurance. When I declined, he just kept saying that I needed to be careful because even a door ding would cost me $70 a day. I'm going to attempt to deny charges but not sure how that will work.
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Review
#850174 Review #850174 is a subjective opinion of poster.
Cons
  • Unethical employees
Reason of review
Not as described/ advertised
Tags
  • car rental scam fraud

Payless Car Rental in Lewisville, Texas - Cheap price comes with many gotchas

1.4
Details
The cheap price really does not come cheap in the end. I guess the purpose of the owners of this company is to cheat as much as possible to the consumers. I was very not to fall into the trap, but still have to *** the bullets: - They gave me two cars to choose: one dirty exterior, one dirty interior. - I booked a full size car (Sonata like, length 191 in), they gave me Mazda3 (length 180 in). - Extra charges not shown during online booking - with Acronyms I can't understand. - They gave me a car with only 2/3 tank full. If you have to rent from them, be extremely careful with where you put your initials and ask for a copy.
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Review
#849814 Review #849814 is a subjective opinion of poster.
Pros
  • Reserving online
Cons
  • Pushy tactics
  • False advertising
  • Condition of the car
Reason of review
Bad quality

Payless Car Rental Car Rental Review from Atlanta, Georgia

Hi good morning my name is April Berger I had rented a car on the 9th of April for I week I had gone to see my daughter the following Thursday she had just got out of having brain surgery I had parked the car in a spot that I didn't know you were not allowed to the following morning I had gone outside and the car was gone I had called the tow truck company to get the car out they had told me I can pick it up as long as I had the rental agreement the the dealership had told me I couldn't pick it up because I am not the owner I said ok they told so to make long story short the car rental told me they were going to pick the car up Saturday morning at 7am the car was never pick up now it's Monday they didn't pick it up and now the price is at 350 I am a single mother with 3 children trying to survive I am not looking for sympathy I just need your help I don't have 350 to pay out of pocket if you can help me out I would really appreciate it if you can you can contact me at 561 309-6580 thank you april
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Review
#848593 Review #848593 is a subjective opinion of poster.
Reason of review
Pricing issue

Short Review on May 16, 2016

They stole 200$ from me after telling me they would give the money back to me as soon as I returned the car...will never go back to this car rental again ....
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Review
#848572 Review #848572 is a subjective opinion of poster.
Reason of review
Problems with payment
2.0
Details
TOTALLY DISSATISFIED!! Don't waste your money here! If this can stop one person from getting ripped off, it's worth it! HIDDEN FEES, OVERCHARGES, POOR CUSTOMER SERVICE! SAVE YOUR MONEY AND SHOP ELSEWHERE! They stated that additional day for rental would be $9 per day,...
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1 comment
Anonymous
#1159199

This is bs.

Review
#848193 Review #848193 is a subjective opinion of poster.
Cons
  • Unexpected add ons upon return
  • Whole experience
  • Poor customer service
Reason of review
overcharges, and had drugs in car when I picked it up
Loss
$400
Preferred solution
Full refund
Payless Car Rental - Bumper fall off....
Payless Car Rental - Bumper fall off....
Payless Car Rental - Bumper fall off....
Didn't notice on the window that they had written, "rear bumper off", until I'm 100 miles away and I hear this horrible noise, and look out my rear view window to see my bumper flapping in the wind, falling off the car. Pull over and see that both sides of bumper are...
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Review
#847530 Review #847530 is a subjective opinion of poster.
Reason of review
Damaged or defective

Payless Car Rental Car Rental Review from Riviera Beach, Florida

1.0
Details
We reserved a car over a month in advance for pickup at 1:30 PM and our flight was delayed 2 hrs. Since we got to Payless counter at 3:30 we were informed that their policy if you are not there within 45Mins of the scheduled pickup time they upgrade you to the next highest car and charge you for it. This infuriated me and I was informed that this "policy" is on their website and on the counter. The Clerk was un-waivering and matter of fact. I would not use Payless, buyer beware.
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Review
#841892 Review #841892 is a subjective opinion of poster.
Reason of review
Poor customer service

Payless Car Rental Car Rental Review

1.0
Details
Worst car rental Co. They add in additional fees like roadside assistance & charged for a tank of gas without my permission. Very sneaky & deceptive, rental was twice as much as reservation stated.
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Review
#839779 Review #839779 is a subjective opinion of poster.
Reason of review
Problems with payment

Payless Car Rental Car Rental Review from Tulsa, Oklahoma

1.3
Details
Providence Rhode Island. Agent convinced me to give them the reservation from Hotwire to save money. Agent said he would make me primary driver, my wife secondary since I wanted to use my credit card. No charge for secondary driver the agent promised. I never drove car only my wife drove. When I returned car they charged me $130 for additional driver. Wrote to Payless as requested and they blew me off. Never ever again.
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Review
#839527 Review #839527 is a subjective opinion of poster.
Reason of review
Pricing issue