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today 12/02/2017 I wanted to order-slash - pay for/ buy a product "the 60s " CD,,,, from Time/ Life 30 minute info commercial on NBC.... I called the 1-800-860-4420 ph #,,,, . credit card in hand.......Faith,, the cust. service rep. told me that FREE shipping...
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#1141234
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Car would not start on last day of 4 day rental, a Saturday. Automated run around calling trying to get help with a replacement . Transferred to busy signals, terrible connections out of the country, bad information all around. Their third party tow company charged me...
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1.3
I liked
  • Location
I didn't like
  • Customer service
  • Final charges
#1139417
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They told my wife her car wasn't available and she must get insurance, Lie, lie, lie. This company is great at bait and switch as well as selling you unnecessary insurance and claiming your own insurance company won't cover it! Originally reserved an intermediate car...
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1.0
#1138703
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Payless at Cancun. Car was crap and they made bogus damage claims. Stay away!! The car was a death trap in the rain at night, no visibility. The people who worked there are trained crooks who make money by making you pay for non existent damage. It is in a remote area,...
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1.0
Alfredo V. Bonfil,Quintana Roo
I didn't like
  • Criminal nature of their enterprise
#1135108
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I was told I was getting an upgrade. I rented a midsize car and that is what I got EXCEPT it was shabby inside and tons of marks all over the car. I returned it on time (1 day earlier) the attendant got into the car turned the car on inspected the inside and then the...
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#1128613
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First off the Better Business Bureau advises against PAYLESS CAR RENTAL. ABC network did an undercover story on the Payless Car Rental scam. I wish I would have seen the scam uncovered before I rented from Payless Car. I advanced booked a car thru EXPEDIA. I was quoted...
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Anonymous
cherrid

Update Review on Payless Car Rental. The Car rental company agreed to return the money they overcharged me and credited it back to my charge card.

1.3
I liked
  • Location at dallas airport
I didn't like
  • Customer service does not answer phone or emails
  • Dirty car
  • Fraud overcharged
#1127553
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I went online to book a rental car and the website stated a charge could not be made on my card. There is no reason for that, so I figured I typed in the wrong card number. I got the message again so I went to another company and rented a car no problem. Then I looked...
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1.0
#1126637
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Car would significantly shake when approached 60mph on highway. Reported the issue to the manager on duty when the car was returned. 6 months later received a letter falsely accusing me of damages due to an accident. The car was not damaged while in my possession. I...
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1.0
I didn't like
  • Getting unsafe car
  • Unexpected add ons upon return
  • Falsely accused when only reported mechanical issue
#1125904
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I picked up a car at the Phoenix Sky Harbor rental location at 12:30pm. It was going to be for 3-1/2 days. I made sure the agent understood that we'd be dropping it off just before our flight (5 pm). He gave us the price and, while it was incredibly high for the...
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1.8
#1112285
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I went to Puerto Rico on September 04 2017 and had rented a car on 9/04/2017 that I made a reservation for a Corolla Toyota (black)for 629.81 dollars as I arrived to Payless Car Rental I gave them my reservation information, they decided to rent me a Rio Kia (blue) all...
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1.1
#1110350
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