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Payless Car Rental in Rochester, New York - Orlando branch

I was forced to buy the insurance which raised my bill by more than $100.00 if you do not get the insurance they will put a $350.00 hold on your credit card. The car I reserved was not available when I went to pick it up. It was on empty when I got it now I trying to not have to pay $7.99 for the gas that was not in the car when I picked it up. I you want a pleasant start to your vacation you do not want to use Payless as your rental company.
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#296738 Review #296738 is a subjective opinion of poster.

Payless Car Rental in Washington, District Of Columbia - Payless and the State of PA Takes Advantage of Out of State Visitors

I am not used to toll booths. We don't have then in Idaho. Payless charged me $106 for a $1.45 violation. PA never gave me a chance to pay the fee and Payless charged me an exorbitant amount of $75 to process the payment. I don't understand why State and Car Rental places have to go above and beyond to try to recoup the money they are losing instead of resolving the issue in a professional manner. They expect you to read all the garbage they have on the agreement as they are shoving you through the door to process the next customer. I WILL NEVER, EVER, EVER USE PAYLESS CAR RENTAL AGAIN! Does this have recession abuse written all over it?
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#292473 Review #292473 is a subjective opinion of poster.

Payless Car Rental in Charlottetown, Prince Edward Island - Charged 85.00 407 charges 56.00 of it service charge

Listen closely, I rented from Payless a few months ago and had a terrible experience from waiting at the airport pick-up location for close to 1 hour then too many people waiting to get cars and car was definitely dirty. I made the awful mistake recently of renting a second time (they literally thanked me) when I booked and explained to agent that I needed the 407. I used it for a one way trip and got billed 84.90 for this trip. They apparently didn't explain the 50.00 dollar SERVICE CHARGE for processing a transponder charge which boils down to an 85.00 dollar charge on my credit card. Believe me when i say stay way from the tempting cheap rental car and find another renter. I read all the nasty reviews after my first rental and neglected to pay attention, but pease listen to me when I say STAY AWAY.
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#289668 Review #289668 is a subjective opinion of poster.
Loss
$85

Payless Car Rental - San juan

We rented a car form Payless in San juan, first of all car was not in a very good condition. When we returned the car, the guy from payless came to check the car and he went right on the spot where there was a scratch, he said this is scratch from accident btu he dint even bother to check the car completely if there are any more scratches asif he already knew where he would find it. Later when we were checking our snaps from the trip we saw a picture of the first day when we rented the car that the scrathch was already there, they dint note it on purpose bcoz it was below the front bumper and hard to notice in dark. they deduct the money from our accoutn which they had put on hold and were supposed to take from our Credit card insurance. They dint repond to our phone calls and our emails. Payless is a fraud and they had made it a business to cheat people. I had read the same things in reviews but still rented the car from them. It's a lesson for us too.
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#288502 Review #288502 is a subjective opinion of poster.
Loss
$300

STAY CLEAR OF PAYLESS CAR RENTAL unless you like to be SCAMMED and lied to

Tried to charge me a total of $757.84 for one week rental on a piece of junk that they told me would be $23 and change a day. My math calculates that even rounding up and some play for taxes to be $250 MAX. I will definitely keep this updated and on how it all plays out. My opinion is this company will be out of business if they continue on this way. BEWARE OF THESE SCAMMERS Above all, this was not a pleasure trip. My mother was in the hospital and ended up passing away and these clowns told me "yeah we've heard that one before". ARE YOU KIDDING ME? I can show them the death cert if they want. Of course without showing them any financials as I'm sure they would try and STEAL from it in someway. I wish I could really tell all what I think of these SCAMMERS
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#285154 Review #285154 is a subjective opinion of poster.
I rented a van from Payless and told the agent Vince that I did not want any of their insurance options as I had my own coverage. I initialled and signed all the areas he indicated. The bill he gave me had the amount I had contracted for on line through Expedia so I...
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1 comment
Anonymous
#614423

Exact same thing happened to me in Las Vegas. :( Actually it was worse!

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#279685 Review #279685 is a subjective opinion of poster.
July 10, 2011 on the way to Maple from Toronto international airport I had to enter a toll road. There was no way to avoid it even I had a GPS with "avoid Toll Road" option on. September 19th 2011 my credit card was charged $73.78 by Payless car rental without...
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2 comments
Anonymous
#435183

You didn\'t pay the toll like a normal person...what did you expect to happen??? Of course they will get their money back, and some extra as a fee for you trying to *** them o...

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#266099 Review #266099 is a subjective opinion of poster.

Payless Car Rental in Miami, Florida - Payless tried to gouge me

I had a reservation with Payless at PHX airport for a mid-size SUV. The SUV was not ready when I tried to pick it up and they offered me a 4 wheel drive at $400 more which I turned down. The vehicle I was waiting on was still not ready after 1 1/2 hour and they had no idea when it would be ready. I had to cancel and then had to pay a lot more at another company. Be wary of the price gouging at payless. I believe this was due to me turning down the insurance and the 4-wheel option
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#265828 Review #265828 is a subjective opinion of poster.
Loss
$800
Never again. In pre-planning for a trip, I researched all the car rentals online. PAYLESS quoted the lowest price of $112 including all taxes and fees. When I got there with my confirmation number, she asked if I wanted insurance and I said no. She put it on anyway. I...
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2 comments
Anonymous
#945203

I had the same trouble with insurance AND the fuel charge. They tried to get me to initial them and then charged me for the fuel anyway. If I don't get a refund, I'll be posti...

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#250084 Review #250084 is a subjective opinion of poster.

Payless Car rental company

Avoid Payless car rental company in Orlando. Reserach "Payless car rental company complaints and problems" on the internet and see how many issues come up. I found my experience to be exactly what I read on the internet. The *** would not take "no" on the additional insurance and wanted to charge me an additional $350 deposit on my credit card if I did not take the insurance. Then I was given a dirty, smelling car. The online price was not what for real charge was for renting the car. Deceptive, dishonest, and badgering. The internet shows that problems with this Orlando location has been going on for over a year.
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2 comments
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#249404 Review #249404 is a subjective opinion of poster.