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We rented a car from Payless Auto Rental at Pearson Toronto Airport in Mississauga, ON, and sincerely wish we hadn't. Similar to what was written before, we were told upfront we would be paying $321 for 6 days. We chose it because it seemed to be a reasonably...
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Anonymous
***ed in Pennsylvania

I didn\'t buy the CDW insurance and while having the rental car our area experienced a hail storm which caused damage to the rental ! So not only do I have to pay the $5oo ded...

Anonymous
@harris

No, another customer ripped off by Payless.

#190062
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Payless Car rental is such a ripoff! The one in Orlando, FL is the branch we had our nightmare with. We were given the wrong car two times, then after waiting almost an hour, the one we did get was filthy with parts hanging out of dash, unbolted console, food crumbs...
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Anonymous
jetcorbett@yahoo.com

I have just had a similar experience in Phoenix w/ Payless. I got the car at a good rate and the man at time of rental was irate that I did not sign up for addtional coverage...

#178975
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i tried to contact payless car rental cusomer service they failed to respond i rented a car form payless the tires were bad when i tried to return they said they didnt have a car for 2 days there was a bad odor in the trunk of car i had to go to 2 different locations...
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#173503
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This is what I received in my email upon complaining to Payless Car Rental San Juan PR. This was emailed to me without the manager ever contacting me regarding the matter. Very Unprofessional !! Dear Mr. Hussein, After reading your complaint and understanding the...
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Anonymous
Anonymous

Response was appropriate, if you wanted to speak to her, you should have called. She clearly offered to speak to you if you so wished. Spanish is the language of the island, i...

#126570
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My complaint was regarding the rental procedure at the San Juan PR payless car rental location. Brian Ramirez was the representative who I dealt with upon renewing my contract. Mr. Ramirez was not only condescending and unprofessional, but also unethical. Mr. Ramirez...
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Anonymous
Taylor

I agree with you, never rent from this company!!! I had the same horrible experience in Fort Lauderdale and even the manager, Neil Ferguson was a total ***. They never call ...

Anonymous
PCR

I sincerely apologize for your experience at this location. Is it possible that you could email paylesscarrental@rocketmail.com your contact information so that the corporate ...

#126567
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Never rent a new car from Payless. After being assured that minor scratches appearing on a new car rented from Payless Car Rental in San Francisco would not be charged against me, I agreed to take the brand new car as a rental. Upon returning the vehicle, there were...
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Anonymous
Payless car rental-toronto is

I rented from payless car rental off airport road and its a BIG SCAM. I was inspecting the case with the company guy and showed him this minor scratch on the bumper and he sai...

Anonymous
@ RE: damage charges

But \"these places\" are not entitled to promise you they will not charge for pre-existing damage and then charge you anyway. It happened to me too! Bottom line: always get...

#125130
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I rented a car from Payless Car Rental Las Vegas in March 2008. I returned the car undamaged but a month later was sent a damage claim for $770.00. No one with in Payless could describe the damages and the paint color didn't match my rental. I escalated my dispute...
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Anonymous
Erica

umm anonymous you probably work for payless. A claim can be falsified wtf are you talking about. Since they don´t go through insurance companies , adjustors, and all that s...

Anonymous
RE: damage claim

Dear anonymous and Jake, I highly doubt anyone would falsify a claim just to get your money. No one makes any money on this at Payless and most vehicles are under warranty at...

#124959
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After renting a vehicle from Payless at the Toronto airport location, my credit card was charged over $600 for pre-existing damages to the vehicle. A trumped up invoice from a company called Les Automobiles Autowise was sent to me claiming materials and 5 hours of...
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Anonymous
Poster on 9/18/09 is brain dea

Anonymous said that the vehicle had \"pre-existing\" damages. To the rest of the world that means \"BEFORE\" he rented it. You sound like someone working for Payless customer ...

Anonymous
RE: credit car insurance

That\'s great that your credit card provides you with rental car coverage. That\'s great for looking into that, and very lucky. While $600 may seem like a lot, I can tell you ...

#123298
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This car rental company is a scam!!!! My husband rented a car from Payless car rental online. We thought we were getting a deal on a compact car for 10 days. The total price on the rental vehicle was a total of $160.00 dollars. When we got to San Juan's Payless car...
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Anonymous
Anonymous

I'm sorry u were irresponsible and couldn't call the company up to see what documents the needed. We had a decent service. No problems. We called them up on what to bring and ...

Anonymous
Abused renter

I just rented a car from this \'payless car rental\' in San Juan , they are probably the rudest people I have ever had to deal with!!! They tried to pull the insurance thing o...

#112892
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My name is Bruce/Cindy Kim We went to Las Vegas for business & Family vacation for 5 days, Jan 7 to Jan 11. Payless car rental co. charged to us $608.24. originally we made reservation for mini van $23.19 per day total $164.30. unlimited mileage with Expedia. Cindy...
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Anonymous
MarianneinTulsa

I rented from Payless in Denver and was sold insurance and roadside service without my authorization...the clerk asked if I wanted both and I said \"no\" as I have AAA and ins...

Anonymous
Charlie's Angel

Dear Brucekimsumac, It seems that some other items may have been added, such as insurance, which is not refundable, besides your upgrade. You should have them explain the bil...

#110696
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