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Payless car rental is the worst co. I've ever dealt with. I arrived at the SFO airport to supposedly pick up my car, like their ad said, only to find it was not at the airpost, but 10 miles away from the airport, no shuttle service available and their telephone...
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Anonymous
angry ***sumer

my payless bill ended up being MORE than 2x the amount promised.

Anonymous
chris

Payless in Orlando said the bill would be $27. It ended up being $87. They sucker people in and scam them.

#238878
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I rented a car from Payless Car Rentals at the Orland Florida airport. The desk agent, Shaw, told me I had to buy a insurance basic package at $16 per day or a premium insurance package at $33 per day. I told him I decline the insurance coverage, since it was available...
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Anonymous
Pam J Lowe

I worked at Payless as a rental agent for 6 months . I have also worked at Alamo as a rental agent for 3 years. Pam Lowe is the manager and her only goal is to get your money ...

Anonymous
jeff

They continue to do the same insurance scam and avoid returning calls. Pam Lowe told me to fax the insurance declaration page from my policy to prove I possessed coverage aft...

#219728
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I was travelling from JAPAN. I reserved an intermediate car through Automatit Travel(50981476) and the charge was said 136 $ for 4days. But while I arrived Payless off-site Toronto Airport office (very dirty) by their shuttle; I surprised they charging me 376$. By the...
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#207675
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We rented a car from Payless Auto Rental at Pearson Toronto Airport in Mississauga, ON, and sincerely wish we hadn't. Similar to what was written before, we were told upfront we would be paying $321 for 6 days. We chose it because it seemed to be a reasonably...
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Anonymous
***ed in Pennsylvania

I didn\'t buy the CDW insurance and while having the rental car our area experienced a hail storm which caused damage to the rental ! So not only do I have to pay the $5oo ded...

Anonymous
@harris

No, another customer ripped off by Payless.

#190062
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Payless Car rental is such a ripoff! The one in Orlando, FL is the branch we had our nightmare with. We were given the wrong car two times, then after waiting almost an hour, the one we did get was filthy with parts hanging out of dash, unbolted console, food crumbs...
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Anonymous
jetcorbett@yahoo.com

I have just had a similar experience in Phoenix w/ Payless. I got the car at a good rate and the man at time of rental was irate that I did not sign up for addtional coverage...

#178975
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i tried to contact payless car rental cusomer service they failed to respond i rented a car form payless the tires were bad when i tried to return they said they didnt have a car for 2 days there was a bad odor in the trunk of car i had to go to 2 different locations...
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#173503
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This is what I received in my email upon complaining to Payless Car Rental San Juan PR. This was emailed to me without the manager ever contacting me regarding the matter. Very Unprofessional !! Dear Mr. Hussein, After reading your complaint and understanding the...
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Anonymous
Anonymous

Response was appropriate, if you wanted to speak to her, you should have called. She clearly offered to speak to you if you so wished. Spanish is the language of the island, i...

#126570
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My complaint was regarding the rental procedure at the San Juan PR payless car rental location. Brian Ramirez was the representative who I dealt with upon renewing my contract. Mr. Ramirez was not only condescending and unprofessional, but also unethical. Mr. Ramirez...
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Anonymous
Taylor

I agree with you, never rent from this company!!! I had the same horrible experience in Fort Lauderdale and even the manager, Neil Ferguson was a total ***. They never call ...

Anonymous
PCR

I sincerely apologize for your experience at this location. Is it possible that you could email paylesscarrental@rocketmail.com your contact information so that the corporate ...

#126567
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Never rent a new car from Payless. After being assured that minor scratches appearing on a new car rented from Payless Car Rental in San Francisco would not be charged against me, I agreed to take the brand new car as a rental. Upon returning the vehicle, there were...
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Anonymous
Payless car rental-toronto is

I rented from payless car rental off airport road and its a BIG SCAM. I was inspecting the case with the company guy and showed him this minor scratch on the bumper and he sai...

Anonymous
@ RE: damage charges

But \"these places\" are not entitled to promise you they will not charge for pre-existing damage and then charge you anyway. It happened to me too! Bottom line: always get...

#125130
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I rented a car from Payless Car Rental Las Vegas in March 2008. I returned the car undamaged but a month later was sent a damage claim for $770.00. No one with in Payless could describe the damages and the paint color didn't match my rental. I escalated my dispute...
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Anonymous
Erica

umm anonymous you probably work for payless. A claim can be falsified wtf are you talking about. Since they don´t go through insurance companies , adjustors, and all that s...

Anonymous
RE: damage claim

Dear anonymous and Jake, I highly doubt anyone would falsify a claim just to get your money. No one makes any money on this at Payless and most vehicles are under warranty at...

#124959
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