Latest review first
Payless Car Rental rip-off
Never rent a new car from Payless. After being assured that minor scratches appearing on a new car rented from Payless Car Rental in San Francisco would not be charged against me, I agreed to take the brand new car as a rental. Upon returning the vehicle, there were minor scrapes under the bumper from normal road hazards. (Every other car in their lot had similar damage marks visible.) Three weeks after returning the vehicle, I received a bill for over $500. Since other cars in their lot had similar damage, it is evident they have no intention of even repairing the damage. This is outrageous. I will never return.
I rented a car from Payless Car Rental Las Vegas in March 2008. I returned the car undamaged but a month later was sent a damage claim for $770.00. No one with in Payless could describe the damages and the paint color didn't match my rental. I escalated my dispute...View full review
After renting a vehicle from Payless at the Toronto airport location, my credit card was charged over $600 for pre-existing damages to the vehicle. A trumped up invoice from a company called Les Automobiles Autowise was sent to me claiming materials and 5 hours of...View full review
This car rental company is a scam!!!! My husband rented a car from Payless car rental online. We thought we were getting a deal on a compact car for 10 days. The total price on the rental vehicle was a total of $160.00 dollars. When we got to San Juan's Payless car...View full review
Payless Car Rental in Elmhurst, Illinois - Over charged car rent
My name is Bruce/Cindy Kim We went to Las Vegas for business & Family vacation for 5 days, Jan 7 to Jan 11. Payless car rental co. charged to us $608.24. originally we made reservation for mini van $23.19 per day total $164.30. unlimited mileage with Expedia. Cindy doesn't like this van to drive around the city then we made changed to cherokee jeep.We understand that the Cherokee jeep was higher rate. But $608.24 was so ridiculous. and the lady at the counter was not friendly at all. I didn't want to argue the woman. We appreciate very much if we get Expedia's discount. Truly yous Bruce/Cindy.
Payless Car Rental - Car hire in Canada - a warning
I hired a car in Canada recently from a company near Toronto Airport called Payless, I did this through Travelnow.com i was quoted an estimated TOTAL cost of $370.00 for 14 days . The actual cost was $1.077.13 , the added extras were tax (which I expected ) and insurance which was massive plus tax on it with a few extras which made no sense to me coming from Britain where you pay the original price quoted. There was a charge of over $300 because they had to shuttle people to and from the airport and had to pay the airport for this priviledge PLEASE AVOID HIRING A CAR AT THIS AIRPORT OR FROM THIS COMPANY AS YOU WILL BE RIPPED OFF
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