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I try to contact Payless Car rental customer service on several occasions, and no one would take my complaints or return my calls. I was over charge on a rental car, that I pay in advance. I was charge $174.31 over the amount, I paid. I paid $180.91 in advance. When I...
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I didn't like
  • Over charge
#1078670
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Payless Car Rental in Tampa, Florida - Will NEVER RENT FROM PAYLESS. OVERCHARGE

Popr customer service. FRAUD. Dont waist your time or money wigh this company. Worst experience for car rental. Class action suit needs to happen to protect consumer
1.2
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#1072891
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Many things happened to me over the years and I did not know about the existence of your website. Now I do - and so what? People keep complaining because nothing is ever done. The government want it this way. For example, one of *** artists in rental car industry...
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#1070145
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Payless Car Rental - I went to Payless at Orlando international airport had already called my credit card company as they said liability coverage was covered called my insurance company to make sure I didn't need to take

Waited in line almost 20 minutes when all the other rental companies had more than one employee I totally to clear I wanted no car insurance as my car insurance and bank card covered liability insurance I was asked to initial and 8 to 10 different places and found out that I was charged $30 for liability insurance Payless will get no more money from me they are scammers they suck I go to Florida once a month and I will never rent from them again
#1069815
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I leased a car. Had a flat tire, no spare. Called the company they could send a tow truck to pick me and the car in 90 min and take me to the airport 30 min away to get a new car. I would have missed the event i was in town for. They came picked up the car without me...
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Anonymous
Author

I had difficulty updating this complaint. This has been resolved. I wrote the ceo and immediately received a refund. Thanks

1.4
#1064727
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Payless Car Rental - I worked there

they have been doing this in dallas love field for years putting extra charges on customers contracts so they can get extra money rhen tell the employees they cant take charge off which is a lie i have so much to say about this piece of *** company
#1052222
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Payless Car Rental - Refused to rent car unless I purchased additional liability insurance

April 18, 2017 ... rented a car for Las Vegas on 4-18-17 at 8am. Agent with Avis said they are same as Payless. My reservation thru Southwest Airline Partners was for 5 days @$77. I was told I couldn't get the rental unless I got liability insurance though I had proof of my car insurance. I was force to add an additional $110. Instead of keeping the car for 5 day I kept it only 3. I've requested a full refund
1.0
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#1052198
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Payless Car Rental - Mark ALL dings/dents/cracks no matter the size!
Payless Car Rental - Mark ALL dings/dents/cracks no matter the size!
I picked this place since I due to the hours they said they were open and for the fact I didn't have to actually go into the airport to pick the vehicle up. NOT WORTH IT. After being dropped off at my pickup time, it took 45 minutes to check out. I go with Israel to...
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Anonymous
Mat

Google PAYLESS RENTAL SCAM . They are a rip off!!!!!! Have court cases all over and are owned by Avis.

Anonymous
Anonymous

What part of your responsible is escaping you? The vehicle was in your possession at the time. It was during your use of said vehicle that the new damages occurred. It is just...

1.7
I didn't like
  • Wait time
  • Rude employees
  • Refusing to mark pointed out damage
#1047351
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I tried to pick up the car at 2:06 vs. 3 pm. I was told l'd have to upgrade to a more expensive vehicle because i was early. I came back at 2:30 and the compact was available for $48 more for the extra hour. I came back at 2:45 and i was still too early. They let the...
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1.2
#1045513
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I booked a Payless car rental online through Rentalcar.com (confirmation #04270338US2) for the week of April 14-21 with pick up at McCarran International Airport in Las Vegas for our vacation. The quoted total was $138.32 including fees and taxes. We wanted to go with...
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1.0
I didn't like
  • Price gouge
#1039768
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