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First off the Better Business Bureau advises against PAYLESS CAR RENTAL. ABC network did an undercover story on the Payless Car Rental scam. I wish I would have seen the scam uncovered before I rented from Payless Car. I advanced booked a car thru EXPEDIA. I was quoted...
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Anonymous
cherrid

Update Review on Payless Car Rental. The Car rental company agreed to return the money they overcharged me and credited it back to my charge card.

1.3
I liked
  • Location at dallas airport
I didn't like
  • Fraud overcharged
  • Dirty car
  • Customer service does not answer phone or emails
#1127553
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today 12/02/2017 I wanted to order-slash - pay for/ buy a product "the 60s " CD,,,, from Time/ Life 30 minute info commercial on NBC.... I called the 1-800-860-4420 ph #,,,, . credit card in hand.......Faith,, the cust. service rep. told me that FREE shipping...
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#1141234
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Car did not start day 4 of 4 day rental. Billed credit card $564. The estimate was $202. Charged towing and additional day in addition to other added fees. 30 days later attempting to charge $60 and $55.14 with no explanation. Customer serviCe opens ticket number then...
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1.2
#1141404
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Payless Car Rental - Over charged

Payless Car Rental
#1085137
1.0
Details
I returned my car full tank and 20 minutes early. They charged me for an extra day. Hung up when I expressed my unhappiness. And I to now what 2 days to see if they will refund my money.
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Payless Car Rental - Will NEVER RENT FROM PAYLESS. OVERCHARGE

Payless Car Rental
#1072891
1.2
Details
Popr customer service. FRAUD. Dont waist your time or money wigh this company. Worst experience for car rental. Class action suit needs to happen to protect consumer
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Payless Car Rental - I worked there

Payless Car Rental
#1052222
they have been doing this in dallas love field for years putting extra charges on customers contracts so they can get extra money rhen tell the employees they cant take charge off which is a lie i have so much to say about this piece of *** company
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Payless Car Rental Car Rental Review

Payless Car Rental
#1010686
1.0
Details
Our filthy arrived 40 minutes early- we were told we could leave and come back 40 minutes later because we prepaid for. 1030 pick up OR get another car for 5.00 a day more - such a scam job
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I was told I was getting an upgrade. I rented a midsize car and that is what I got EXCEPT it was shabby inside and tons of marks all over the car. I returned it on time (1 day earlier) the attendant got into the car turned the car on inspected the inside and then the...
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#1128613
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Car would not start on last day of 4 day rental, a Saturday. Automated run around calling trying to get help with a replacement . Transferred to busy signals, terrible connections out of the country, bad information all around. Their third party tow company charged me...
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1.3
I liked
  • Location
I didn't like
  • Final charges
  • Customer service
#1139417
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They told my wife her car wasn't available and she must get insurance, Lie, lie, lie. This company is great at bait and switch as well as selling you unnecessary insurance and claiming your own insurance company won't cover it! Originally reserved an intermediate car...
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1.0
#1138703
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I went online to book a rental car and the website stated a charge could not be made on my card. There is no reason for that, so I figured I typed in the wrong card number. I got the message again so I went to another company and rented a car no problem. Then I looked...
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1.0
#1126637
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Payless at Cancun. Car was crap and they made bogus damage claims. Stay away!! The car was a death trap in the rain at night, no visibility. The people who worked there are trained crooks who make money by making you pay for non existent damage. It is in a remote area,...
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1.0
Alfredo V. Bonfil, Quintana Roo
I didn't like
  • Criminal nature of their enterprise
#1135108
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Car would significantly shake when approached 60mph on highway. Reported the issue to the manager on duty when the car was returned. 6 months later received a letter falsely accusing me of damages due to an accident. The car was not damaged while in my possession. I...
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1.0
I didn't like
  • Getting unsafe car
  • Unexpected add ons upon return
  • Almost fraud in my mind
#1125904
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I rented a car at JFK, returned it with full tank, few days later got charget $120 for gas refuel. They said you I would need gas receipts to prove I had a full tank. They don't have any customer service that you can call. Worst company ever. Then a week later charged...
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1.0
I didn't like
  • Unethical practices
  • Dishonest company
  • Stealing money
#1107867
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