Car would significantly shake when approached 60mph on highway. Reported the issue to the manager on duty when the car was returned.
6 months later received a letter falsely accusing me of damages due to an accident. The car was not damaged while in my possession. I only reported a mechanical issue.
No details were provided in the letter. Received a second letter a month later asking for my insurance info so that they could file an insurance claim for $1,032.48 Since when does a rental car company expect the customer to pay for the upkeep of their fleet by filing false insurance claims
Product or Service Mentioned: Payless Car Rental Car Rental.
Reason of review: Damaged or defective.
Monetary Loss: $179.
Preferred solution: Let the company propose a solution.
I didn't like: Falsely accused when only reported mechanical issue, Unexpected add ons upon return, Getting unsafe car, Almost fraud in my mind.