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Rented a car for seven days at Payless rental car at the Jacksonville international airport...the amount was supposed to be 150.43. They charged me 150.43 two times, once on August 22 and again on August 23.

Even though I've sent them a copy of my bank statement clearly showing them the transactions, they still haven't returned my 150.43 They keep stating that the bank still has a hold on my acct for 349.57....that don't add up. They have a hold for 349.57 but my acct was charged 300.43....Shady company...I will never use this company again and I would advise that you all don't either.

Product or Service Mentioned: Payless Car Rental Car Rental.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Sep 01, 2014.
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