Latest review first
Payless Car Rental - Payless unreliability
They overcharged me by $100. Will not give me a person to speak to. Will not answer questions in person. Can’t get Atlanta Payless to answer. Has a broken recording. I NEED HELP!!!!!!!! Janis Wardlaw firstname.lastname@example.org
Do NOT rent from Payless they like ripping costumers off they add extra fees intentionally. The Oakland ca location is horrible they always just have one worker working the register. People who have reservations still have to wait it’s ridiculous. I ran to my car on a...Read more
I made my reservation online in March 2018. When I arrived to pick up the car at the airport, Payless informed me of all the added fees. Not much that I could do at that point because I needed the car. Payless is now trying to charge me for a parking ticket that I just...Read more
Payless Car Rental - Deplorable customer service
Counter rep at the Richmond Int’l Airport refused to honor confirmed price booked through Expedia and was extremely rude, insulting and dishonest. Canceled the transaction. Went to Alamo and had a great experience.
Louis gave me a very hard time about my drivers license. In Illinois the sos issues a paper license after renewal then mails a card later. I did not have card. I had paper with all current info and old card. He made a big deal, asking his co workers if he should...Read more
I rent cars all over the world and Payless has been my worst experience ever. Booked a car for 4 days for $115.00 just to find out a few days later that I got overcharged by almost $90. The car was returned on time with a full tank of gas. After contacting their so...Read more
We reserved a car and took printout to counter, they told us we could upgrade for the same price 251.00. As long as its the same price. The gentlemen said yes, printed out a contract, and after seeing the price I signed the contract. Now remember payless, we signed a...Read more
I paid in Advance for my Rental car at Payless car rental .Now they charged my card Two times after am back home and left Washington State Sea-Tac Airport ,They say they don't have a Customer complaint department and somebody will call me in 72 hours. I need my money...Read more
Rented a car from Payless through Expedia in Phoenix, AZ price quoted was less than $250 w/tax included-sounded great-booked it. Our flight was delayed, then a 20min shuttle ride & standing in line for over an hour (the only rental company w/a long line) they told us...Read more
I didn't like
Terrible, this company is only out to swindle from you. Do not under any cercomstanse rent from this company!!!! When we got to a sky Harbor in Phoniex they told us we were late and they had to let our car go, we were not late. They could get us an upgrade but it would...Read more
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