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Payless Car Rental in San Diego, California - Don't even think about go here

Just don't wasted your money and time they are going to charge you 250dlls More than what supposed to be. Sucks I read the reviews after I see my charge on the card Sad
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Review
#1320865 Review #1320865 is a subjective opinion of poster.
Reason of review
Problems with payment

Payless Car Rental - This company sucks!

Stay far far away Incompetent, rip off, terrible customer service
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Review
#1318924 Review #1318924 is a subjective opinion of poster.
2.5
Details
Took 50 minutes to help one family in front of us rent a car. Then 15 minutes for them to look up my reservation and let me pay. Slow, and rude, they couldn't have worked slower if they tried and made it clear that they didn't care about the customer. Just as we...
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#1291697 Review #1291697 is a subjective opinion of poster.
San Diego Airport treated me so poorly I was appaulled that they tried to down grade my reservation and play it of a an equivelant our right lied that an AVEO WAS AN INTERMEDIATE equal to an Elantra and then tell me I was a liar and they took up half s day of my...
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Review
#1283211 Review #1283211 is a subjective opinion of poster.
1.6
Details
I went on a much needed vacation to see my military daughter first time in 2 plus years. At the San Diego Airport I went to pick up my rental and waited 35 min> after another rep came to help I was then given a car that was told to me was the equivalent to the one I...
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Review
#1283070 Review #1283070 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Terrible customer service
  • Payless car rental service and quality
  • Dishonest way of conducting business
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I booked a reservation with Payless for June 10th in Chicago ORD. The weather was bad with storms. I arrived at 11:00 PM, and Payless was closed, even though thy advertise as being open 24 hours a day. The recorded message, I received when I called said that the...
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Review
#1277176 Review #1277176 is a subjective opinion of poster.

Payless Car Rental in Elmhurst, Illinois - Be aware before you rent

1.2
Details
May 11 I cancelled my rental never picked up the car or anything just decided not to rent from them it is now june 1 still have not received my funds.Customer service reps tell you anything just to get you off the ph. Tried to reach manager Alex the customer service rep said he was out and hung up. Terrible customer service and the reps
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Review
#1269034 Review #1269034 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Payless Car Rental in Memphis, Tennessee - Payless unreliability

They overcharged me by $100. Will not give me a person to speak to. Will not answer questions in person. Can’t get Atlanta Payless to answer. Has a broken recording. I NEED HELP!!!!!!!! Janis Wardlaw janiswardlaw@gmail.com
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Review
#1262411 Review #1262411 is a subjective opinion of poster.
Reason of review
Problems with payment
Do NOT rent from Payless they like ripping costumers off they add extra fees intentionally. The Oakland ca location is horrible they always just have one worker working the register. People who have reservations still have to wait it’s ridiculous. I ran to my car on a...
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Review
#1261972 Review #1261972 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I made my reservation online in March 2018. When I arrived to pick up the car at the airport, Payless informed me of all the added fees. Not much that I could do at that point because I needed the car. Payless is now trying to charge me for a parking ticket that I just...
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1 comment
Anonymous
#1490025

I was pretty sure it was Payless that I rented a car from in Vegas in 2017.After reading the reviews I’m sure of it..Waited over an hour for a car and then they gave us one th...

Review
#1250941 Review #1250941 is a subjective opinion of poster.
Cons
  • False advertising
  • Unauthorized upcharges
  • Forcing insurance on me
Reason of review
Problems with payment
Tags
  • hidden fees