Payless Car Rental Phone Numbers and Emails

Toll-Free Number:

  • (800) 729-5377
Send Message

Customer Service:

  • (866) 642-2000
    E-Toll
  • (303) 583-8084

Claims:

  • (866) 446-8376

Legal:

  • (866) 284-7669

Payless Car Rental Emails:

Claims
Customer Service
For TripIt Users
Jobs/ Career
Legal
Privacy Inquiries
Media
investorrelations@avisbudget.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(800) 729-5377
Total calls: 238 Issues resolved: 8 Last call: Mar 16, 2024

What Is the Payless Car Rental Customer Service Phone Number?

If you’re looking for Payless Rent a Car customer support, dial one of the many service numbers to address your specific needs. A toll-free Payless phone number can be reached at 1-800-729-5377 for general inquiries. While this Payless Customer Service phone number should ideally assist you with most of your queries, you can also provide more streamlined assistance. Call the dedicated line at 1-866-642-2000, and you’ll be 1-on-1 with Payless Car Rental customer service. Moreover, if your concern is specific to the E-Toll system, you can call the Payless customer service
team adept at handling these issues at 1-303-583-8084.

In the unfortunate event of an accident, you can discuss claims by dialing the Payless Car Rental number at 1-866-446-8376. Last but not least, if you have a legal concern that requires immediate attention, the company provides dedicated assistance at 1-866-284-7669.

What Are Payless Car Rental Business Hours?

Payless Car Rental customer service hours are extensive to help customers pick up and drop off vehicles hassle-free. Available throughout the week, Payless Customer service hours are flexible, allowing customers to call from 7:30 AM to 7:30 PM CST. However, if you cannot contact customer service during these hours, there are several other ways to get in touch. You can draft an in-depth email describing your concern and drop it at customerservice@paylesscar.com. If you are a TripIt user, a dedicated email address is assigned at plans@tripit.com. For claim-related queries or reporting damage, you should send an email to vdcrecovery@sedgwick.com.

What Is the Payless Car Rental Corporate Office Address?

Payless Car Rental is one of the most reputed car rental businesses in the United States. It emphasizes customer service and operates from the Payless-Corporate office at Payless Corporate Customer Service P.O. Box 699000 Tulsa, OK 74169-9000. You can visit or direct your mail there if you need to contact the Payless Corporate office address or require any assistance with customer-related issues. However, suppose you have any mail or correspondence for the Payless Car Rental corporate address. You can send your letters to their main office at 6 Sylvan Way Parsippany, New Jersey 07054. In any case, it is advised first to contact the Payless corporate office phone number and communicate your concerns clearly before writing the mail or visiting them in person.

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Contact Information

Payless Car Rental Website:

Payless Car Rental Help Center:

Corporate Office Address:

Payless Car Rental, Inc.
6 Sylvan Way
Parsippany, New Jersey 07054
United States

Other Info (opening hours):

Payless Corporate Customer Service

P.O. Box 699000

Tulsa, OK 74169-9000


Hours of Operation: 7:30am - 7:30pm (CST)

More contact details

Fax:

+1(303) 583-8084

Payless Car Rental Customer Service Reviews

1.1 / 5
Bad
Raz K Arv
Horrible scammers
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

San Diego Airport. Payless car rental.

Scammers and rude. Tried to tell me I had to pay 34.00 per day insurance. It was required in California. Horrible customer service.

I cancelled my reservation and went next door to dollar rental. I got a cheaper rate. Did not have any such thing as mandatory insurance and great customer service.

Avoid Payless. Horrible company that will rip you off

Read full review
Rossella G Orl
Extra charges

We booked a car with rentalcars.
We did a complete insurance with them, but in Podgorica airport, at payless office, we had to pay 248 euro more for a scratch under the front part of the car, without any explanation.
Then, they never answered us to explain and solve the problem. Very bad experience.

Read full review

How Good is Payless Car Rental's Customer Service?

Winter Der
Winter Der
Feels Disappointed | Nov 16, 2023

I rented a Car for1 day they hold $497.00
14ndays ago and still not getting my m9ney back and no where to contact them they keep giving me this usedless numbers to call and waiste my time I dont like that stil waiting

Read full quote
Ayesha Cal
Ayesha Cal
Feels Disappointed | Oct 19, 2023

I've had the worst experience of my life renting from Payless. I will never again rent from this company because everyone that works here is a scam artist with zero regard for customer service. I will be reporting them to the BBB!!!!

Read full quote
David C Vmz
David C Vmz
Feels Disappointed | Apr 14, 2023

Terrible, You rented my wife a car without a functional air conditioner, IN THE DESERT! I'VE TRIED CALLING THE LOCATION FOR DAYS NOW AND NO ANSWER! it's absolutely pathetic! We are NOT paying for this rental.

Read full quote

Summary of Payless Car Rental Customer Service Calls

317 TOTAL
CALLS
03:50 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Payless Car Rental?

Payments and Charges Question:

  • “Transaction”
  • “Toll charges”
  • “I would like to add toll charges to my rental”

Request for Information Question:

  • “Rental Inquiry”
  • “To talk about my billing”
  • “Need assistance with the car I rented”

Return/ Replace Question:

  • “Returned car rental back same day”
  • “Change reservation”
  • “Return car and get a different car”

Refund Question:

  • “Im dont recive my 250 dollar refund in my car”
  • “Refund my deposit”
  • “My refund it's more than 10”

Activation/ Cancellation Question:

  • “Cancellation”
  • “To get my car rental reservation canceled”
  • “Flight canceled”

Staff Question:

  • Illegal service
  • “Discrepancy/ Horrible Service”
  • “I have been unable to speak with anyone to extend my rental that i habe been tryimg to contact for 3days with no feedback & (ir) customer service help that i need”

Product/ Service Question:

  • “Crash”
  • “Air conditioner does NOT work”
  • “Insurance”

Cards Question:

  • “Credit card”
  • “Left my handicap placard in a car in Las Vegas”

Shipping and Delivery Question:

  • “I DIDN'T receive a email from rent car over the weekend”
  • “We had a car reservation and when we arrived to the agency it was closed”

Account Question:

  • “Negative balance on my credit card of $250.00 also poor customer service”

Other Question:

  • “Car rental”
  • “Price”
  • “Claim”

About

Related Companies

AVIS Budget Group, Budget Rent A Car, Budget Truck Rental, Zipcar, Maggiore

Summary

Payless Car Rental is a privately run company. It is a part of the Avalon Global Group of companies. Payless Car Rental was started in 1971 as a small hometown operation in Spokane, Washington. At the present time, the company is headquartered in St Petersburg, Florida. Today, Payless Car Rental cooperates with Network Car and Truck Rental. Together with its partner this leading international company operates more than 180 national and international locations. In addition to low rates Payless Car Rental offers its customers online coupons and specials. Specific vehicle model, make, class, and availability may vary by location.

Payless Car Rental reviews and complaints

Payless Car Rental is ranked 135 out of 563 in Rentals category

Area Served

USA

Payment Methods

VISA

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