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Took 50 minutes to help one family in front of us rent a car. Then 15 minutes for them to look up my reservation and let me pay.

Slow, and rude, they couldn't have worked slower if they tried and made it clear that they didn't care about the customer. Just as we finally got help, after 50 minutes of waiting at the front of the line, a blonde woman showed up to join the two lazy men who were already working and instead of hopping on her computer to help move the line, she stopped to chat with lazy guy number one at his computer, making him pause helping us to chat about their weekend. Rude AF. Will never rent from Avis or Payless again.

Have only boycotted two places in my life, this makes three. Unforgettable experience, I have gotten my drivers license in a California DMV faster than the Utah Payless desk could run a card payment.

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