After reserving a car rental through Expedia... and after receiving a CONFIRMATION number, when we arrived at the Philadelphia airport, and calling for the Payless shuttle, I was told that PAYLESS HAD NO CARS AVAILABLE for my CONFIRMED RESERVATION.
I was told by the shuttle driver to try Hertz. I ended up paying around $200 more for my Hertz rental than the Payless rental would have cost me. I was also told by Hertz that this happens quite frequently with Payless. I will be posting this on as many review sites as I possibly can find.
DON'T ATTEMPT TO RENT FROM PAYLESS... EVER!
Product or Service Mentioned: Payless Car Rental Car Rental.
Reason of review: Problem with delivery.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I didn't like: Breaking rental confirmation.