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They told my wife her car wasn't available and she must get insurance, Lie, lie, lie. This company is great at bait and switch as well as selling you unnecessary insurance and claiming your own insurance company won't cover it!

Originally reserved an intermediate car and agent told wife a VW bug was an intermediate car when it was actually a compact - lie after lie after lie. Wife went back and they couldn't give her what she originally reserved because she signed and there was nothing they could do. So a $154 rental turned into a $350 rental?!?! Oh but wait, after threatening to turn the car back in, they discounted the rental to $245.

I wish I was there to deal with these liars, unfortunately I wasn't but they will never get my money again. DO NOT USE DISHONEST UNETHICAL PAYLESS CAR RENTALS EVER!!

Product or Service Mentioned: Payless Car Rental Volkswagen Car Rental.

Reason of review: Dishonesty and unethical .

Monetary Loss: $245.

Preferred solution: Let the company propose a solution.

  • Phx Payless Car Rip Off
Company wrote 0 public responses to the review from Nov 28, 2017.
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