Payless Car Rental - Misleading Quote at Payless Toronto Location

137 of 323 Payless Car Rental reviews

We rented a car and was quoted $107 for four days rental.Watch out for the horrible business practice!

The mandatory fees adds up and we ended up paying for $345, three times the initial quoted amount. I asked why not put all the mandatory fees on to the quote... they can't answer that. It was really late, so I decided to just pay and dispute later.

The customer services is absolutely useless, they ask me to check the terms and conditions, which took forever to find since different Payless location has their own policies.

I will never go with Payless again!EVER!

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Location
Product or Service Quality
Website
Customer service

  • What I liked
    • Clean car
  • What I disliked
    • Misleading pricing
    • Unexpected add ons upon return
    • Useless customer service

Reason of review:
Pricing issue
Preferred solution:
Price reduction
Monetary loss:
$200
Product or service
Payless Standard Size Car Rental
Review category
Rentals
review #700686 by

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137 of 323 Payless Car Rental reviews
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