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2.2
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We rented a car and was quoted $107 for four days rental. Watch out for the horrible business practice!

The mandatory fees adds up and we ended up paying for $345, three times the initial quoted amount. I asked why not put all the mandatory fees on to the quote... they can't answer that. It was really late, so I decided to just pay and dispute later.

The customer services is absolutely useless, they ask me to check the terms and conditions, which took forever to find since different Payless location has their own policies.

I will never go with Payless again! EVER!

Product or Service Mentioned: Payless Car Rental Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $200.

Preferred solution: Price reduction.

I liked: Clean car.

I didn't like: Misleading pricing, Unexpected add ons upon return, Useless customer service.

Company wrote 0 private or public responses to the review from Sep 16, 2015.
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