Payless Car Rental - Misleading Quote at Payless Toronto Location
We rented a car and was quoted $107 for four days rental.Watch out for the horrible business practice!
The mandatory fees adds up and we ended up paying for $345, three times the initial quoted amount. I asked why not put all the mandatory fees on to the quote... they can't answer that. It was really late, so I decided to just pay and dispute later.
The customer services is absolutely useless, they ask me to check the terms and conditions, which took forever to find since different Payless location has their own policies.
I will never go with Payless again!EVER!
More Review Details
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
- Clean car
What I disliked
- Misleading pricing
- Unexpected add ons upon return
- Useless customer service
- Reason of review:
- Pricing issue
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Payless Standard Size Car Rental
- Review category
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