Product: Payless Car Rental Car Rental Clear all filters (0 of 345 reviews match)
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NO ONE can help you at the desk.They make you call a number and then that person opens a ticket and then you get an email like below: (harder to look someone in the face and take their money unwillingly, but easy to do via email.) SHADY. The guest states that she got...
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Payless Car Rental Car Rental
#981270
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I will never rent from these people again.They charge you all these fees that are not listed when you reserve the car. When you ask them about it, they try to side step and not answer the questions. At DFW they charge an extra $5.99/day. So they may be cheap,...
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1.2
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Payless Car Rental Car Rental
#980754
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I'm really p***** because I was quoted a way lower price , not to mention I'm trying to rebuild my credit so the card I put this on totally went over the limit on it now I'm screwed no way to fix it , no help etc. I WILL NEVER rent from them again or refer them to anyone. This has been a very bad experience. And has caused me alot of headache and stress . The problem still isn't fixed . From the Jacksonville , Fl...
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1.2
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Payless Car Rental Car Rental
#972781
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Payless Car Rental Car Rental Review

I rented a car from payless San Diego airport location and they NEVER charged me. Now they are trying to charge me 750 for their mistake. And the manager is extremely rude. Not to mention that I've had to get a jump 3 times. I wouldn't advise anyone to rent a car from there.
1.0
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Payless Car Rental Car Rental
#972643
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I would not recommend this company to anyone.The customer service is below average and they advertise false quotes. They "quote" you a good price and charge you double or more. I recently rented a car from Payless and they gave me a quote of $149.99 for 7 days this was...
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1.0
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Payless Car Rental Car Rental
#970781
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Payless Car Rental Car Rental Review

Got charged $170 more than expected, waited out in the cold, waited in line, then was hung up on by customer service people and talked down to by a supervisor, worst customer service experience ever! I will never use this company again.
1.0
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Diversity of Products or Services
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Payless Car Rental Car Rental
#968309
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I have rented from this company over a dozen times, customer service always sucks but it is cheapest so was willing to do it again. SO. booked ahead, prepaid $305.00 billed and cleared my credit card, got to the counter, was assigned a SUV, filled out all the documents...
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1.9
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Payless Car Rental Car Rental
I didn't like
  • Scam like tactics and do not abide by agreements
#964191
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The agent went through the typical Florida Car rental ripoff tactic of trying to convince me that I needed the extra insurance since they would charge my credit card directly and not go through my insurance agency. I declined multiple times and finally he printed...
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Payless Car Rental Car Rental
I didn't like
  • Upselling and unwanted charge
#957004
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We flew into Denver for my father's funeral on November 8, 2016. I found out after we landed that we needed to rent a car. I opened the Southwest app, chose Payless because of the cost $14.91/day for an economy car and the fact that they are a partner of Southwest...
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1.2
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Payless Car Rental Car Rental
I didn't like
  • Poor quality of service
  • Terrible customer service
#954836
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ZERO STARS---HORRIBLE HORRIBLE PLACE!!Will NEVER rent here again!!! THEY ARE LIERS!! I booked this through southwest with my flight because it was a great deal....come to find out my "quote" of $158 turned out to be $377!!! RIDICULOUS!! And when I told the guy at the...
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1.0
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Payless Car Rental Car Rental
#950007
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