Product: Payless Car Rental Car Rental Clear all filters (0 of 345 reviews match)
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Payless Car Rental - Bunch of Scams

They had me sign the agreement without telling me what the charges were, and later I found out that I was charged $190/day for my rental car, instead of $106 total I was quoted for. When I talked to the customer representatives, they said since I signed that agreement, they will not provide any refunds.
1.2
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Product
Payless Car Rental Car Rental
I liked
  • Unethical hidden charges
I didn't like
  • Unethical hidden charges
  • Hidden fees
#1438930
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Payless Car Rental (Payless) deserves an 'F' grade as far as I'm concerned. Let me be clear: I am not someone who takes the time to write reviews very often; however, Payless' conduct has been so egregious that I had to work the crafting of this review into my busy...
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2.0
Product
Payless Car Rental Car Rental
#1417594
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I traveled through BWI on 11/7/2018. My experience picking up the rental car at Payless car rental was a awful. Had to meet outside in the cold weather, no one inside to help. Showed up, with a line of about 6 other customers ahead of me, only one person working the...
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2.4
Product
Payless Car Rental Car Rental
#1398681
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Simply AWFUL. The car full of ants (clearly it has not been cleaned prior to me renting it). Called customer service - said it's not their problem, call the local counter. Called the local counter - 9 times - no answer!! Called another number I found, an infinite loop...
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Payless Car Rental Car Rental
#1352647
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I went on a much needed vacation to see my military daughter first time in 2 plus years. At the San Diego Airport I went to pick up my rental and waited 35 min> after another rep came to help I was then given a car that was told to me was the equivalent to the one I...
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1.6
Product
Payless Car Rental Car Rental
I liked
  • Price
I didn't like
  • Dishonest way of conducting business
  • Payless car rental service and quality
  • Terrible customer service
#1283070
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The Oakland ca location is horrible they always just have one worker working the register. People who have reservations still have to wait it’s ridiculous. I ran to my car on a Friday Duper pick up at 10 AM I had to wait until 1243 to get my car then I get my car and...
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Payless Car Rental Car Rental
#1261972
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We reserved a car and took printout to counter, they told us we could upgrade for the same price 251.00.As long as its the same price. The gentlemen said yes, printed out a contract, and after seeing the price I signed the contract. Now remember payless, we signed a...
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2.7
Product
Payless Car Rental Car Rental
#1213646
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I paid in Advance for my Rental car at Payless car rental .Now they charged my card Two times after am back home and left Washington State Sea-Tac Airport ,They say they don't have a Customer complaint department and somebody will call me in 72 hours. I need my money...
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1.8
Product
Payless Car Rental Car Rental
#1212440
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Rented a car from Payless through Expedia in Phoenix, AZ price quoted was less than $250 w/tax included-sounded great-booked it. Our flight was delayed, then a 20min shuttle ride & standing in line for over an hour (the only rental company w/a long line) they told us...
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1.0
Product
Payless Car Rental Car Rental
I didn't like
  • Service
#1209432
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Rented a car in Phoenix.Arrived one hour late. Our midsize car was not available so they charged us 7/day more for a “luxury” car. The guy at the fest said “it’s a jay time of year” and we were late... I co tact yes citomer service to file a complaint, and the...
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Payless Car Rental Car Rental
#1199222
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