Product: Payless Car Rental Car Rental Clear all filters (0 of 345 reviews match)
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In April 2017 I rented a car at the Oakland airport from Payless for one week. I turned the car back in the same way I found it and no damage had happened while in my possession. Six months later I received a letter from a company representing Payless claiming that the...
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1.0
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Payless Car Rental Car Rental
I didn't like
  • False charges
#1183464
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Payless customer service is very bad.I was charged extra 350$ while I was suppose to be charged only 40$ at payless. I exchanged the payless car as per their guidance and they consider it return. When reported customer service representative Rori is *** bent on closing...
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1.0
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Payless Car Rental Car Rental
#1170311
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Payless Car Rental - Bait and switch operation in campeche Mexico

We rented a car with Payless thru a third party and, despite having the reservation, they pretended that we did not pay for insurance and they more than tripled the cost. A total con job and I will never use this company again.
1.0
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Campeche, Campeche
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Payless Car Rental Car Rental
#1163167
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Payless Car Rental - Car Rental Review

Car did not start day 4 of 4 day rental. Billed credit card $564. The estimate was $202. Charged towing and additional day in addition to other added fees. 30 days later attempting to charge $60 and $55.14 with no explanation. Customer serviCe opens ticket number then closes with no contact. Rented from another company day 4 for another $212 because Payless could not provide another car where I was.
1.2
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Payless Car Rental Car Rental
#1141404
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Car would not start on last day of 4 day rental, a Saturday.Automated run around calling trying to get help with a replacement . Transferred to busy signals, terrible connections out of the country, bad information all around. Their third party tow company charged me...
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1.3
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Payless Car Rental Car Rental
I liked
  • Location
I didn't like
  • Customer service
  • Final charges
#1139417
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Payless at Cancun. Car was crap and they made bogus damage claims. Stay away!! The car was a death trap in the rain at night, no visibility. The people who worked there are trained crooks who make money by making you pay for non existent damage. It is in a remote area,...
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1.0
Alfredo V. Bonfil, Quintana Roo
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Payless Car Rental Car Rental
I didn't like
  • Criminal nature of their enterprise
#1135108
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First off the Better Business Bureau advises against PAYLESS CAR RENTAL. ABC network did an undercover story on the Payless Car Rental scam. I wish I would have seen the scam uncovered before I rented from Payless Car. I advanced booked a car thru EXPEDIA. I was quoted...
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Anonymous
cherrid

Update Review on Payless Car Rental. The Car rental company agreed to return the money they overcharged me and credited it back to my charge card.

1.3
Product
Payless Car Rental Car Rental
I liked
  • Location at dallas airport
I didn't like
  • Dirty car
  • Customer service does not answer phone or emails
  • Fraud overcharged
#1127553
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Car would significantly shake when approached 60mph on highway. Reported the issue to the manager on duty when the car was returned. 6 months later received a letter falsely accusing me of damages due to an accident. The car was not damaged while in my possession. I...
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1.0
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Payless Car Rental Car Rental
I didn't like
  • Unexpected add ons upon return
  • Getting unsafe car
  • Almost fraud in my mind
#1125904
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I picked up a car at the Phoenix Sky Harbor rental location at 12:30pm. It was going to be for 3-1/2 days. I made sure the agent understood that we'd be dropping it off just before our flight (5 pm). He gave us the price and, while it was incredibly high for the...
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1.8
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Payless Car Rental Car Rental
#1112285
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81 dollars as I arrived to Payless Car Rental I gave them my reservation information, they decided to rent me a Rio Kia (blue) all scratched for the amount 804.30 I returned the vehicle on 10/01/2017 I supposed to return it on 10/02/2017 some how I couldn’t get a...
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1.1
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Payless Car Rental Car Rental
#1110350
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