Product: Payless Car Rental Chevrolet Car Rental Clear all filters (3 of 3 reviews match)
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Payless Car Rental - Trying to charge credit card more money

I was told I was getting an upgrade. I rented a midsize car and that is what I got EXCEPT it was shabby inside and tons of marks all over the car. I returned it on time (1 day earlier) the attendant got into the car turned the car on inspected the inside and then the outside. It was 92 degrees mid day when I returned the car. About 2 weeks later they sent me a bill $150 dollars claiming their were spots on their seats and a foul odor. They kept trying to charge my credit card. I called the company and said really--in 92 degree heat don't you think the girl would have smelled a problem while sitting in the car??? They told me customer service would call me back They never did. I have called them numerous times and not follow up. They continue to try to bill my card. I wrote to the better business bureau and filed a complaing.
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Review
#1128613 Review #1128613 is a subjective opinion of poster.
Service
Payless Car Rental Chevrolet Car Rental
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

Payless Car Rental - Chevrolet Car Rental Review from Las Vegas, Nevada

1.0
Details
I declined all optional services,but they manage to slip one in on my contract. The charged me $35 for emergency roadside services.... That I did not want. They refused to take it off. The counter person said it is always included in the contract. The charge is clearly listed as optional services, which I said I declined. There were another $15 in fees that were not on the original reservation quote from Southwest Airlines.
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Review
#923400 Review #923400 is a subjective opinion of poster.
Service
Payless Car Rental Chevrolet Car Rental
Reason of review
Pricing issue

Payless Car Rental - Never Again Payless is as crooked as they come!

Reserved through Hotwire Compact Car. Given an Economy for the price and waited for the right size. Reserved $239 for the week and charged on my credit card $293 - dyslexia? One person at checkout and he left to help a women who complained so he was back after a half hour and we waited in line - getting longer. Malibu was filthy couldn't see out of the windows and side mirrors caked with dirt and water spots! Window sprayer was empty. NEVER EVER use this company it is deceitful and dishonest! I am just waiting for my bill and additional charges from goodness knows where! I do not trust this company one bit - use another! One headache after another!
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Review
#920635 Review #920635 is a subjective opinion of poster.
Service
Payless Car Rental Chevrolet Car Rental
Reason of review
Bad quality

Contact Payless Car Rental Customer Service

Mailing Address:
Payless Car Rental
2350 N 34th Street North P.O. Box 699000 Tulsa, OK 74169-9000
St. Petersburg, FL 33713
USA
Phone:
(800) 729-5377
All Payless Car Rental Contacts