Product: Payless Car Rental Customer Care Clear all filters (24 of 24 reviews match)
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I booked a reservation with Payless for June 10th in Chicago ORD. The weather was bad with storms. I arrived at 11:00 PM, and Payless was closed, even though thy advertise as being open 24 hours a day. The recorded message, I received when I called said that the...
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#1277176 Review #1277176 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care

Payless Car Rental - Be aware before you rent

1.2
Details
May 11 I cancelled my rental never picked up the car or anything just decided not to rent from them it is now june 1 still have not received my funds.Customer service reps tell you anything just to get you off the ph. Tried to reach manager Alex the customer service rep said he was out and hung up. Terrible customer service and the reps
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#1269034 Review #1269034 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.2
Details
Louis gave me a very hard time about my drivers license. In Illinois the sos issues a paper license after renewal then mails a card later. I did not have card. I had paper with all current info and old card. He made a big deal, asking his co workers if he should...
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#1218770 Review #1218770 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Poor customer service

Payless Car Rental - Beware...... worst car rental

1.1
Details
Falsely advertised they were at Tampa Airport. They are not! They are to shuttle every 15 min. We waited 1 hr and driver was rude. Packed too many people on van. 2-3 workers to give cars are rude and shady. I would never rent from them the car had no auto entry only key! Ridiculous!
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#1177811 Review #1177811 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Poor customer service

Payless Car Rental - Beware........ terrible

Misrepresented to be at Tampa airport. Shuttle wait over 1 he after 3 calls driver very rude ....... Payless representative was ignorant and cars have no entry other than key...... beware
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#1177311 Review #1177311 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Poor customer service

Payless Car Rental - Time-Life Oldies CDs, unable to purchase them

today 12/02/2017 I wanted to order-slash - pay for/ buy a product "the 60s " CD,,,, from Time/ Life 30 minute info commercial on NBC.... I called the 1-800-860-4420 ph #,,,, . credit card in hand.......Faith,, the cust. service rep. told me that FREE shipping (advertised on TV), was NOT available in my zip code 33470 (Palm Beach county, FL). and she apologized... BECAUSE IT WAS ALSO NOT available in my sisters zip, 63301 ( suburb of St. Louis ,MO) and NOT available in my girlfriend's sister's St. Marys, Georgia zip.....( or all, pretty much, of the U.S.A). I OFFERED TO PAY FOR SHIPPING, BUT TIME LIFE STILL WOULD NOT SHIP IT !!!! WHAT COMPANY DOES NOT WANT TO SELL IT'S PRODUCT ?...... My Background, as a typical human being,,,,, .. I am 63 y.o., middle class guy, self employed for 30+ years, divorced, 750+ Credit Score, raised 1 son ( with 3.8 grad avg.,and in Air Force, balanced and doing fine--- ok - enough !!! ha,ha....- I am a normal/typical adult with a normal child ) Anyway, after calling Customer Service Line, 1-866-483-1585 Could not order the CD, per Zip code issue, AGAIN ! ...(Huh?) I guess buying the Time/Life product, thru Time/Life's SUB-contractor, Star Vista Entertainment was NOT POSSIBLE ... so, the question becomes... WHY WOULD A COMPANY... NOT.. !.. TAKE MY MONEY ????... !!!!!.. perhaps its some sort of money laundering scheme.... I offer to buy their product. They dont/wont sell it.
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#1141234 Review #1141234 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Problem with delivery
Loss
$129

Payless Car Rental - Everywhere is fraud - no exceptions

Many things happened to me over the years and I did not know about the existence of your website. Now I do - and so what? People keep complaining because nothing is ever done. The government want it this way. For example, one of *** artists in rental car industry demanded that I pay extra insurance. I refused, they refused to rent me a car. I said I will complain and get more money out of it. All was recorded on their surveillance equipment. Next I received a letter saying that I am banned for life because I "threatened" their business. BBB acted as a band of low life scoundrels and even removed any mentioning of the company. Turned out that phony BBB had board of directors paying them their salaries and one of the bosses was their "director." My point is: why would I go over every detail if this website is only about allowing to steam out and otherwise do absolutely nothing to resolve any problem with any business in any field in this totally corrupted, despicable, fraudulent country? By the way, I see Payless car rental already pretyped below and unable to change it despite I never rented from them. Your set up with endless clicks is also 100% sure sign of mind control and time wasting. Wow, wow: you are the same fraud as ALL OTHERS. I did not type the review, I typed feedback. I don't need any doggone accounts for any reason in a world. And under no circumstances in *** I would ever agree on any fascist terms because I am not going to read 33 pages of insulting drivel and agree on it just because I did you a favor of typing a short, very general comment. I categorically disagree with any Terms or phony Privacy regardless.
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#1070145 Review #1070145 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Poor customer service

Payless Car Rental - I went to Payless at Orlando international airport had already called my credit card company as they said liability coverage was covered called my insurance company to make sure I didn't need to take

Waited in line almost 20 minutes when all the other rental companies had more than one employee I totally to clear I wanted no car insurance as my car insurance and bank card covered liability insurance I was asked to initial and 8 to 10 different places and found out that I was charged $30 for liability insurance Payless will get no more money from me they are scammers they suck I go to Florida once a month and I will never rent from them again
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#1069815 Review #1069815 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Poor customer service

Payless Car Rental - *** service man.

I went to EZ CAR rental in order to pick up a car and they have a policy that you can't drive over 150 miles I declined the car and the reservation was cancelled. The *** customer service representative that they called the manager told me that they would book, me however the daily rate that I was getting would be doubled. I told them that I would like to speak to a manager. He acted as though I was acting out of my character and began speaking his white body acting black speak. I told him that I was passed over to them by ez and I didn't choose them. He just stated " you are not welcome at Payless car rental" like some *** *** . I would stay away from this bottom feeding organization.
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#1005534 Review #1005534 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact Payless Car Rental Customer Service

Mailing Address:
Payless Car Rental
2350 N 34th Street North P.O. Box 699000 Tulsa, OK 74169-9000
St. Petersburg, FL 33713
USA
Phone:
(800) 729-5377
All Payless Car Rental Contacts
1.0
Details
When I picked up the car at PAYLESS CAR RENTAL I was asked if I wanted insurance, I said I already purchased insurance. I signed the contract and drove to my hotel. After reviewing my bill I noticed I was charged for insurance, that I did not want or need. When I...
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Review
#996689 Review #996689 is a subjective opinion of poster.
Service
Payless Car Rental Customer Care
Cons
  • Deceptive practices for selling insurance
Reason of review
DECEPTIVE PRACTICES
Loss
$131
Preferred solution
Full refund
Tags
  • Scam
  • Deceptive Practices