Product: Payless Car Rental Customer Care Clear all filters (18 of 18 reviews match)
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" My point is: why would I go over every detail if this website is only about allowing to steam out and otherwise do absolutely nothing to resolve any problem with any business in any field in this totally corrupted, despicable, fraudulent country? By the way, I see...
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Payless Car Rental Customer Care
#1070145
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Waited in line almost 20 minutes when all the other rental companies had more than one employee I totally to clear I wanted no car insurance as my car insurance and bank card covered liability insurance I was asked to initial and 8 to 10 different places and found out...
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Payless Car Rental Customer Care
#1069815
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I went to EZ CAR rental in order to pick up a car and they have a policy that you can't drive over 150 miles I declined the car and the reservation was cancelled.The *** customer service representative that they called the manager told me that they would book, me...
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Payless Car Rental Customer Care
#1005534
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Payless Car Rental Customer Care Review

#948100
2.6
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I rented from payless but i had got the insurance that is 11 dollars a day through hotwire got to the counter declined insurance because i already had it she said well youll have double coverage an than charged my card all around good car but that 350 deposit sure bites
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Payless Car Rental Customer Care Review

#914495
By far the WORST car rental Ive ever used. They flat out LIE. Customer service is awful.
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When I picked up the car at PAYLESS CAR RENTAL I was asked if I wanted insurance, I said I already purchased insurance. I signed the contract and drove to my hotel. After reviewing my bill I noticed I was charged for insurance, that I did not want or need. When I...
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1.0
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Payless Car Rental Customer Care
I didn't like
  • Deceptive practices for selling insurance
#996689
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The customer service in the Atlanta airport is horrible.This guy who says his name is Malcomb (after I asked him three times for his name! he would not tell me his last name) was very disrespectful and rude to me! I asked the lady who worked side by side with him his...
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Payless Car Rental Customer Care
I didn't like
  • Man who assisted me
#988042
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After stating that I did not, under any circumstances, want any additional insurance coverage, the agent told me to sign a piece of paper that, she said, declined all insurance coverage.Given our conversation and the fact that I am not a cynic, I signed it. Guess what?...
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1.0
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Payless Car Rental Customer Care
I didn't like
  • Concept to cheat people
#958316
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11/3/16 - Put your inside counter agents like JUAN through extensive Customer Service training.He was very rude, tried to over charge us with $10 in "extra taxes". In an attempt to upsell us, he claimed the economy car we reserved online was "an underpowered 2 door...
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3.1
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Payless Car Rental Customer Care
#954422
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I recently rented a car from Payless at Detroit Metro Airport.When I checked the car before leaving I found there was no spare tire. When I inquired at the counter I was told this is what Payless does and since I did not opt for the extra coverage,if I got a flat tire...
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Anonymous
Anonymous

Car rental near OHare was through Veterans Advantage 216.00 picked up rental was 226.00 on ticket I can live with 10.00 diff.Pending on credit card 226.00 but now 3 days later...

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Payless Car Rental Customer Care
#941578
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flew into denver international.waited 35 minutes for the payless bus. was first into line at remote payless office. manager came out and said they had no cars and would send us to dollar rent a car. all of a sudden had 4-5 cars available. after 1 hour i was given a...
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1.0
Product
Payless Car Rental Customer Care
I didn't like
  • Dishonest way of conducting business
  • Obnoxious employees
  • Poor quality of service
#920981
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West Palm Beach - told me that purchasing liability insurance on car in Florida was mandatory ($50 extra over Hotwire quote).IT IS NOT!!!! My NYS insurance would cover this for FREE. I put a hold on the payment with my credit card company. It would be great to find...
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Anonymous
Anonymous

They were just hit with a class action last week!https://www.facebook.com/groups/649033941917380/

1.9
Product
Payless Car Rental Customer Care
#918671
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