This car rental company is a scam!!!! My husband rented a car from Payless car rental online.
We thought we were getting a deal on a compact car for 10 days. The total price on the rental vehicle was a total of $160.00 dollars. When we got to San Juan's Payless car rental they wanted us to pay an additional $130.00 for car insurance. Well we fell into this *** scam even though we already had insurance from our vehicles back home.
This was absolutely ridiculous i thought.We called our insurances back home and sure enough we were covered in Puerto Rico. We had our insurance fax them our policy #'s along with other information and they still wanted to charge us $300.00. We had them cancel our transaction and walked out. Fortunately we were able to rent a car at another car rental using our insurance policies.
Product or Service Mentioned: Payless Car Rental Car Rental.