Not resolved
1.0
Details
Additional Fees
Customer service
Price Affordability
Product or Service Quality
Value for money
1 comment

Rented a car and returned it early, without telling you, they charge you extra per day when you return early. It was the worst experience I have ever had.

Good luck with reaching them after that- there is no phone number or customer service line to reach them on!

You will submit a ticket online and then they will go back and forth with you and after 2 weeks of that bs you will finally get a response stating that because you returned the vehicle early, you were charged the rate of $48 per day for a small ford fiesta. I filed with the BBB and I hope this company goes out of business soon, just based on the number of complaints they have.

Product or Service Mentioned: Payless Car Rental Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $45.

Preferred solution: Full refund.

I didn't like: Whole experience was awful.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Jmac06_2016
#1170879

A group of us has taken action!

https://www.facebook.com/groups/649033941917380/

You May Also Like