Latest review first
Payless Car Rental in Seattle, Washington - Bunch of Scams
They had me sign the agreement without telling me what the charges were, and later I found out that I was charged $190/day for my rental car, instead of $106 total I was quoted for. When I talked to the customer representatives, they said since I signed that agreement, they will not provide any refunds.
Payless Car Rental - The worst rental place in the world
I came into the new york Area because my father passed away so I needed a rental book a reservation went to the LaGuardia location 15 minutes early reservation was at 4 PM the hours of operation Say from 7 to 11 PM I arrived at the location and there was no one there the location was closed I then called customer service to ask for supervisor and was placed on hold for 45 minutes no one ever came to the phone this is the most unprofessional rental car place in the world and the fact that no one even tried to help me is absolutely crazy I wasted my time and money by going to this location
Payless Car Rental (Payless) deserves an 'F' grade as far as I'm concerned. Let me be clear: I am not someone who takes the time to write reviews very often; however, Payless' conduct has been so egregious that I had to work the crafting of this review into my busy...Read more
I traveled through BWI on 11/7/2018. My experience picking up the rental car at Payless car rental was a awful. Had to meet outside in the cold weather, no one inside to help. Showed up, with a line of about 6 other customers ahead of me, only one person working the...Read more
Payless Car Rental - Skeptical and scared
Just got off the phone with my credit card company about the $200 charge on my card when my bill was suppose to be $148. The Payless Call center said, “All car companies charge a security deposit.” I of course know they don’t. I’m grateful my charge card company will go to bat for me. I will NEVER use Payless again
Simply AWFUL. The car full of ants (clearly it has not been cleaned prior to me renting it). Called customer service - said it's not their problem, call the local counter. Called the local counter - 9 times - no answer!! Called another number I found, an infinite loop...Read more
Payless Car Rental in San Diego, California - Don't even think about go here
Just don't wasted your money and time they are going to charge you 250dlls More than what supposed to be. Sucks I read the reviews after I see my charge on the card
Payless Car Rental - This company sucks!
Stay far far away Incompetent, rip off, terrible customer service
Took 50 minutes to help one family in front of us rent a car. Then 15 minutes for them to look up my reservation and let me pay. Slow, and rude, they couldn't have worked slower if they tried and made it clear that they didn't care about the customer. Just as we...Read more
San Diego Airport treated me so poorly I was appaulled that they tried to down grade my reservation and play it of a an equivelant our right lied that an AVEO WAS AN INTERMEDIATE equal to an Elantra and then tell me I was a liar and they took up half s day of my...Read more
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