filters
state:
Show
city:
Show
product:
Show
Show

Payless Car Rental - Skeptical and scared

Just got off the phone with my credit card company about the $200 charge on my card when my bill was suppose to be $148. The Payless Call center said, “All car companies charge a security deposit.” I of course know they don’t. I’m grateful my charge card company will go to bat for me. I will NEVER use Payless again
1.3
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Value for money
#1356767
Reply to reviews
Simply AWFUL. The car full of ants (clearly it has not been cleaned prior to me renting it). Called customer service - said it's not their problem, call the local counter. Called the local counter - 9 times - no answer!! Called another number I found, an infinite loop...
Read more
#1352647
Reply to reviews
Show

Payless Car Rental - Don't even think about go here

Just don't wasted your money and time they are going to charge you 250dlls More than what supposed to be. Sucks I read the reviews after I see my charge on the card Sad
#1320865
Reply to reviews
Show

Payless Car Rental - This company sucks!

Stay far far away Incompetent, rip off, terrible customer service
#1318924
Reply to reviews
Took 50 minutes to help one family in front of us rent a car. Then 15 minutes for them to look up my reservation and let me pay. Slow, and rude, they couldn't have worked slower if they tried and made it clear that they didn't care about the customer. Just as we...
Read more
2.5
#1291697
Reply to reviews
San Diego Airport treated me so poorly I was appaulled that they tried to down grade my reservation and play it of a an equivelant our right lied that an AVEO WAS AN INTERMEDIATE equal to an Elantra and then tell me I was a liar and they took up half s day of my...
Read more
#1283211
Reply to reviews
I went on a much needed vacation to see my military daughter first time in 2 plus years. At the San Diego Airport I went to pick up my rental and waited 35 min> after another rep came to help I was then given a car that was told to me was the equivalent to the one I...
Read more
1.6
I liked
  • Price
I didn't like
  • Dishonest way of conducting business
  • Payless car rental service and quality
  • Terrible customer service
#1283070
Reply to reviews
I booked a reservation with Payless for June 10th in Chicago ORD. The weather was bad with storms. I arrived at 11:00 PM, and Payless was closed, even though thy advertise as being open 24 hours a day. The recorded message, I received when I called said that the...
Read more
#1277176
Reply to reviews
Show

Payless Car Rental - Be aware before you rent

May 11 I cancelled my rental never picked up the car or anything just decided not to rent from them it is now june 1 still have not received my funds.Customer service reps tell you anything just to get you off the ph. Tried to reach manager Alex the customer service rep said he was out and hung up. Terrible customer service and the reps
1.2
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1269034
Reply to reviews

Contact Payless Car Rental

Mailing Address:
Payless Car Rental
2350 N 34th Street North P.O. Box 699000 Tulsa, OK 74169-9000
St. Petersburg, FL 33713
USA
Phone:
(800) 729-5377
More
Show

Payless Car Rental - Payless unreliability

They overcharged me by $100. Will not give me a person to speak to. Will not answer questions in person. Can’t get Atlanta Payless to answer. Has a broken recording. I NEED HELP!!!!!!!! Janis Wardlaw janiswardlaw@gmail.com
#1262411
Reply to reviews