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Payless Car Rental in Jacksonville North, Florida - Billing Overcharge!!!

2.2
Details
This company is shyte. They overcharged me like crazy, a whopping $511.33 for 1 day's worth 3/3-3/4 (initially was 7 days) of rental which should be $65.91. Then they said they’d credit me around $300+. Sent me a receipt which shows a charge of $49.95 for FUEL even though I returned the vehicle w/ a FULL tank. So now twice, they attempt to overcharge me. Their customer service is a joke. Filed a complaint with BBB and Attorney General of Florida. Still waiting to hear from Paycrap...
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Review
#1505252 Review #1505252 is a subjective opinion of poster.
Pros
  • Car and 1st rep at counter
Cons
  • Claim that i traveled 2318 miles in 16hrs
  • Not receiveing my receipt as i asked
  • Being overcharged for 7 days vs 1
Reason of review
Problems with payment

Payless Car Rental - They will screw you over

1.0
Details
There wasn't any cars available at enterprise on the day I needed it, so despite all the bad reviews I rented from payless in South San Francisco, CA, which is the next convenient location from me. Everything was fine, until... Today, two month later after the date of the rental, what a surprise, I got a letter from them saying the car has glass damages and they will charge my credit card on file for the repair cost, $550. There was absolutely no damage to the car when I returned it, they printed me the paper receipt for the car return. But two month later, I don't keep that piece of paper. What this means for me or anyone is that they could totally screw you like this.
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#1629801 Review #1629801 is a subjective opinion of poster.
Reason of review
wrongful charge
Loss
$550
Preferred solution
withdraw the charge
1.0
Details
Agent very rude and agitated in assisting with rental because she had to retrieve cars out of a flood lot
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Review
#1627432 Review #1627432 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
2.0
Details
Payless Car Rental (Payless) deserves an 'F' grade as far as I'm concerned. Let me be clear: I am not someone who takes the time to write reviews very often; however, Payless' conduct has been so egregious that I had to work the crafting of this review into my busy...
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Review
#1417594 Review #1417594 is a subjective opinion of poster.
Reason of review
Egregious conduct
Preferred solution
Change your business practices

Payless Car Rental - The worst rental place in the world

1.0
Details
I came into the new york Area because my father passed away so I needed a rental book a reservation went to the LaGuardia location 15 minutes early reservation was at 4 PM the hours of operation Say from 7 to 11 PM I arrived at the location and there was no one there the location was closed I then called customer service to ask for supervisor and was placed on hold for 45 minutes no one ever came to the phone this is the most unprofessional rental car place in the world and the fact that no one even tried to help me is absolutely crazy I wasted my time and money by going to this location
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Review
#1424887 Review #1424887 is a subjective opinion of poster.
Reason of review
Poor customer service
2.4
Details
I traveled through BWI on 11/7/2018. My experience picking up the rental car at Payless car rental was a awful. Had to meet outside in the cold weather, no one inside to help. Showed up, with a line of about 6 other customers ahead of me, only one person working the...
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#1398681 Review #1398681 is a subjective opinion of poster.

Payless Car Rental - Under 30, over 70 may need to pay an extra fee.

Car rental BWI May 30 to June 4. Please find another rental company that does not have this restriction. Fred Ferrari
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Review
#1464410 Review #1464410 is a subjective opinion of poster.
Reason of review
Pricing issue

Payless Car Rental in Seattle, Washington - Bunch of Scams

1.2
Details
They had me sign the agreement without telling me what the charges were, and later I found out that I was charged $190/day for my rental car, instead of $106 total I was quoted for. When I talked to the customer representatives, they said since I signed that agreement, they will not provide any refunds.
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Review
#1438930 Review #1438930 is a subjective opinion of poster.
Pros
  • Unethical hidden charges
Cons
  • Unethical hidden charges
  • Hidden fees
Tags
  • upsell
  • dishonest agent
  • Den Payless Car Rip Off
My wife and I got a car while my car is going into the shop. The amount on the reservation was $150 and we were getting charged $300. On top of that, I was forced to "upgrade" to a car that barely ran and was dented up with scuffs everywhere. We took it back within...
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#1454006 Review #1454006 is a subjective opinion of poster.

Contact Payless Car Rental Customer Service

Mailing Address:
Payless Car Rental
2350 N 34th Street North P.O. Box 699000 Tulsa, OK 74169-9000
St. Petersburg, FL 33713
USA
Phone:
(800) 729-5377
All Payless Car Rental Contacts

Payless Car Rental - Skeptical and scared

1.3
Details
Just got off the phone with my credit card company about the $200 charge on my card when my bill was suppose to be $148. The Payless Call center said, “All car companies charge a security deposit.” I of course know they don’t. I’m grateful my charge card company will go to bat for me. I will NEVER use Payless again
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Review
#1356767 Review #1356767 is a subjective opinion of poster.
Reason of review
Problems with payment