filters
State:
Show
City:
Show
Product:
Show
Resolved
1.6
Details
I rented a car in DFW from 9/24/16-9/26/16 and prepaid the reservation. I have a picture of my original reservation for $58.01 made on 9/10/16. I have a an email reminder sent from Payless on 9/22 again showing my total of $58.01. When I picked the car up, their...
View full review
Review
#926491 Review #926491 is a subjective opinion of poster.
Reason of review
Pricing issue
Tags
  • Unfair Tatics
  • Lack Of Customer Support
Resolved
2.7
Details
I am covered in New Hampshire for Loss of Use. The agent at Las Vegas Payless Car Rental told me I was wrong and talked me into taking this extra insurance. It cost me over $150.00 extra above what I had paid ahead of time for the rental on the internet. In total I...
View full review
1 comment
arty
#1203074

I am not surprised that there are MANY bad reviews here on Pissed Consumer about Payless. What a reputation for fraudulent charges and terrible customer service they have! I k...

Review
#906282 Review #906282 is a subjective opinion of poster.
Pros
  • Original rate
Cons
  • Huge price jump
  • Pushy additional charge tactics
  • Rude employees
Reason of review
Pricing issue
Loss
$200
Preferred solution
Full refund
Tags
  • dishonest agent
  • Unfair Tatics
  • very slow complaint follow up
Resolved
After reserving a car rental through Expedia... and after receiving a CONFIRMATION number, when we arrived at the Philadelphia airport, and calling for the Payless shuttle, I was told that PAYLESS HAD NO CARS AVAILABLE for my CONFIRMED RESERVATION. I was told by the...
View full review
3 comments
Anonymous
#1162462

Just so you know, quoted prices from Payless mean Nothing. You were much better off with Hertz. Payless needs to be shut down. Just one big scam

Review
#687595 Review #687595 is a subjective opinion of poster.
Cons
  • Breaking rental confirmation
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution

Contact Payless Car Rental Customer Service

Mailing Address:
Payless Car Rental
2350 N 34th Street North P.O. Box 699000 Tulsa, OK 74169-9000
St. Petersburg, FL 33713
USA
Phone:
(800) 729-5377
All Payless Car Rental Contacts