Louis gave me a very hard time about my drivers license. In Illinois the sos issues a paper license after renewal then mails a card later.
I did not have card. I had paper with all current info and old card. He made a big deal, asking his co workers if he should accept, telling them he didn’t. Pretending to go ask manager.
Ranting he was going to get fired. I told him to call sos, he said they don’t do that.
Then when I refused insurance he ranted( yes ranted) that he wasn’t going to be working there when I came back. Well I won’t know, I’m not ever going back.
Oh yeah I got a car with doggy noseprints on all windows.
Product or Service Mentioned: Payless Car Rental Customer Care.
Reason of review: Poor customer service.